Warranty

14
Should you encounter any problems, contact Customer Service at [phone] from 8AM to 5PM MST, Monday-Friday.
Extended operating days and hours during peak season requirements.
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2
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4
SYMPTOM CAUSE SOLUTION
Motor fails to
start or kicks
on and off
A Unit must be plugged into a 3-wire grounded power outlet. Press the reset button on
the GFCI to start the pump.
B Reset the GFCI plug and/or circuit breaker. If problem persists, have the circuit
checked by a qualified electrician.
C Check the line voltage, it must be in the range of 105 to 125 Volts A.C.
No flow or slow
water flow through
the return hose.
Filter pump is not
cleaning the pool
properly (e.g. cloudy/
green water)
Water leakage
A Fill the pool to the fill line. The suction fitting must be at least 4” under water.
A Maintain chlorine level between 1.0 to 1.6 ppm.
B Maintain pH level between 7.3 to 7.8.
C Clean or replace the filter cartridge (See p. 12). A spare cartridge makes servicing
more convenient.
A Make sure the hose clamp 10 is positioned properly over the hose and O-ring 24
to ensure a proper seal. Adjust hose clamp, check o-ring and re-tighten.
Check hose for any holes or cracks and replace if needed.
D Inspect the filter cartridge for holes or tears. If visibly damaged; replace the filter
cartridge
E Check for obstructions in the suction hose or fitting and in the return hose or fitting.
F Have water tested at pool supply store. It may be necessary to add other chemicals
due to varying water quality in different localities.
G Chemicals are required to maintain clean pool water. Clean pool and filter more often.
B Check for obstructions in the suction hose or fitting and in the return hose or fitting.
A Unit not plugged in or
GFCI not activated
B GFCI Plug and/or circuit
breaker tripped
C Low voltage
A Low pool water level
A Chlorine level is not in
the suitable range
B pH level is not in the
suitable range
C Dirty filter cartridge
D Damaged filter
cartridge
E Slow water flow
F Other Chemicals Required
G Pool water very dirty
B Inlet/Outlet clogged
C Dirty filter cartridge
A Hose area: Suction or
Return hose does not fit well
on canister connections and/
or wall fitting connections
B Vent screw in Seal Top
C Seal Top
C Clean or replace the filter cartridge (See p. 12). A spare cartridge makes servicing
more convenient.
B Check O-ring 13 for damage. Replace if needed. Tighen the Vent Screw 12 .
C Check Gasket 15 for damage. Replace if needed. Tighten the Seal Top 14 .
TROUBLESHOOTING GUIDE
POOL PUMP DISASSEMBLY & STORAGE
WARNING: TURN OFF THE PUMP AND UNPLUG THE POWER CORD BEFORE TROUBLESHOOTING THE FILTER PUMP.
1. First turn the pump off and unplug the main power cord of the system. Remove the RF Diverter 7 from the Return Fitting 6 and then seal the Return Fitting 6
with the Service Plug 8 . Hand tighten the Service Cap 5 onto the Suction Fitting 2 .
2. Slowly unscrew the Vent Screw 12 from the Seal Top 14 to depressurize the pump.
3. Remove the Seal Top 14 by turning it counter-clockwise.
4. Remove the Filter Cartridge 18 and remove any chlorine tablets left inside the core section of the filter.
5. Loosen all four Hose Clamps 10 , remove the Hoses 9 and allow water to drain out.
6. Clean and dry all filter pump parts including the Filter Cartridge.
7. Liberally lubricate the O-ring 13 and Gasket 15 with petroleum jelly, and then reassemble them, along with the Seal Top 14 and Vent Screw 12 , onto the
Canister 16 . Store all parts carefully in an airtight plastic bag.
8. Store all the parts in a dry environment that remains above 32 degrees Fahrenheit at all times.