Frequently Asked Questions

Q2: Why can't my smart watch receive any push notifications?
A : Check the following points in order:
1) Confirm the Bluetooth connection between the bracelet and the mobile phone (the battery level
can be displayed on the APP)
2) The button to confirm the message push is turned on;
3) Confirm whether the APP has the authority to obtain notifications from mobile apps;
4) Confirm whether the message you need to receive can be displayed in the notification bar, if not,
turn it on by yourself;
5) If it is still invalid, it means that the authorization of the mobile phone is not successful, and it needs
to be restarted before use (only need to restart once, no longer needed in the future)
Refer to the actual operation diagram(IOS):