Product Manual

24
6 Troubleshooting Guide
Common Faults & Repair
If the system fails, please refer to the troubleshooting guide.
Video without sound
 Didn’t connect microphone or there are faults in microphone

Didn’t connect earphone or there are faults in earphone
 Control box DVR abnormal
Unable to input letter
 Too quick to restart control box

There are faults in Control box USB plug
 There are faults in keyboard
 There are faults in control box PCB
Able to input, but no image
 1.5M connect wire disconnects

There are faults in camera installation or Camera damage
 When press F2, the image has already switch to no-image type mode, press F3 return to type
mode
 Control box PCB board abnormal
Time display error
 Control Box DVR board abnormal
AV1 no image, AV2 display normally

Control Box DVR abnormal
AV1 no image, AV2 no image

If 1.5m connect wire connect between cable wheel and control box
 Does camera head screw tightly

The aviation jack of control box that connected to monitor looses
 There are faults in monitor
 There are faults in control box DVR
Battery is unable to be charged

Charger didn’t insert correctly or there are faults in AC plug
 Please don’t use non-original charger

There are faults in charger
 Li-ion battery damage
The power of battery run out quickly
 Use the full power battery

The capability of battery is low
SD card can’t work
 Didn’t insert SD card correctly

The write protection switch of SD card is open
 SD card is full, please replace SD card or transfer the files to free the space

DVR SD card slot damage