Owners Manual

subzero.com | 9
TROUBLESHOOTING
High temperatures, the unit runs excessively or is giving
off too much heat.
• Verify the condenser is clean.
• Verify the door is closing properly.
• Verify the door has not been left ajar.
• Increased ambient temperatures may cause the com-
pressor to run longer.
• If the temperature display shows 45° and 55°, but is not
cooling, the unit may be in showroom mode. Contact
Sub-Zero Customer Care at 800-222-7820.
ODOR
• The unit should be cleaned before using for the rst time.
This will clear any odors that may have been trapped
during shipping.
Troubleshooting
SERVICE INDICATOR
“SERVICE” ashes in the control panel display.
• Verify the condenser is clean.
• Turn the unit off at the control panel, then on. If the
indicator continues to ash, contact Sub-Zero Factory
Certied Service.
UNIT OPERATION
No lights or cooling.
• Verify power is on.
• Verify electrical power to the unit and home circuit
breaker is on.
No lights.
• The door may have been left ajar which has disabled the
lights to eliminate excess heat. If the lights are out, close
the door for one hour. If the lights are still out, contact
Sub-Zero Factory Certied Service.
• Cabinet lighting must be replaced by Sub-Zero Factory
Certied Service.
Condensation forms inside the unit.
• Verify the condenser is clean.
• Verify the door is closing properly.
• Verify the door has not been left ajar.
• Verify the door gasket does not have rips or tears.
If it does, contact Sub-Zero Factory Certied Service.