Use and Care Guide

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Sub-Zero, Sub-Zero & Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, and Ingredients are registered trademarks and
service marks of Sub-Zero, Inc. Wolf, Wolf & Design, Wolf Gourmet, W & Design and the color red as applied to knobs are registered trademarks and service marks of Wolf Appli
-
ance, Inc. (collectively, the “Company Marks.”) All other trademarks or registered trademarks are property of their respective owners in the United States and other countries.
Troubleshooting
ICE PRODUCTION (MODEL UC-24CI)
No ice.
• Verify ice maker has been on for at least 24 hours.
• Verify freezer temperature near 0°F.
• Verify ice container is properly installed.
• Verify ice maker arm in down position.
• Verify water is being supplied to unit.
Blue or green ice.
• Possible copper supply line corrosion. Contact plumber
to clean or replace.
Black ecks in cubes.
• Stop use and contact Sub-Zero factory certied service.
Bad taste.
• Defrost freezer and clean with soap and water.
• Place coffee grounds or charcoal briquettes in freezer to
absorb odor.
Hollow cubes.
• Clean condenser. Contact Sub-Zero factory certied
service if unresolved.
TROUBLESHOOTING
SERVICE
• Maintain the quality built into your product by contacting
Sub-Zero factory certied service. For the name of the
nearest Sub-Zero factory certied service, check the
contact & support section of our website, subzero.com
or call Sub-Zero customer care at 800-222-7820.
• When contacting service, you will need the model and
serial number of your unit. Both numbers are listed on
the product rating plate. Refer to page 4 for rating plate
location.
• For warranty purposes, you will also need the date
of installation and name of your authorized Sub-Zero
dealer. This information should be recorded on page 2.