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FAULT CODE TROUBLESHOOTING GUIDE
Code Service
Icon
State
Description and Action
95 2 01
Freezer compressor microprocessor pin stuck
in on position.
Replace control board.
98 0 98 Brownout conditions were detected.
d0 0r
If the door of a Built-In French door model with
an internal dispenser is left open for more than
five minutes when
is off, "d0" and "0r"
appear on the display and the alarm chimes.
When the door closes, the alarm stops. The
display is disabled for five minutes after the
door closes.
H2 L0
If the control board on a Built-In dispenser
model senses that 3.8 liters of water have been
dispensed in 15 minutes, or that the dispenser
water valve has been energized for 150
seconds, "H2" and "L0" appear on the display
for five seconds, and three chimes sound when
the water dispense button is pushed. Water
dispensing pauses for 45 minutes.
To bypass the 45-minute dispensing
interruption on external dispensers, touch and
hold the dispenser light key for five seconds.
The dispenser chimes twice.
To bypass the 45-minute dispensing
interruption on internal dispensers, press the
water paddle five times in 20 seconds. The
dispenser chimes twice.
L0 C
If the control board determines that the display
icons have been tapped while the door is
closed, it locks the control panel. "L0" and "C"
appear on the display.
To unlock the control panel, correct the problem
causing the error, disconnect the power to the
unit, and reconnect it.
Within five minutes after power is restored,
touch and hold
, then tap either twice.
BUILT-IN GENERAL TROUBLESHOOTING
The General Troubleshooting chart lists general errors with
troubleshooting suggestions. Some suggestions may refer to other
sections in the manual.
GENERAL TROUBLESHOOTING
Problem Display Test/Action
Warm or
erratic
temperatures
without
illuminated
or flashing.
▪ No power to the unit.
Check plug and
circuit breaker.
▪ Display shows "0"
and "FF." Tap
.
▪ Unit in Showroom
mode. Tap
to turn
unit off. Touch and
hold either set of
and and tap .
▪ Temperature setpoint
is too high. Lower the
setpoint.
▪ Large amount of
warm food in the unit.
Instruct customer.
▪ Control board
configured for the
wrong model.
Reconfigure unit.
steady,
flashing, or
flashing with
chime.
Use Fault Code Recall
mode to access fault
codes and the Fault Code
Troubleshooting guide to
address problem.
flashing
with no
.
Water supply issue
causing the ice maker
water valve and isolation
valve to be held open
longer than 35 seconds.
Check the electrical
connections, voltage,
water supply, filter, and
water lines.
"EE" shown
on the
display on
either the
freezer or
refrigerator
side.
"EE" on display means
that the refrigerator or
freezer cabinet thermistor
is open or shorted.
shown on
display.
Water filter has expired.
Replace the water filter
and press and hold the
filter reset button for five
seconds. The icon
disappears from the
display.
flashing
on display.
Air purification filter has
expired. Replace the air
purification filter and
touch and hold
for five
seconds to reset the air
purification timer.
"SA" and "b"
shown on
display.
Unit in Sabbath mode.
Tap
to exit Sabbath
mode.
"- -" on
display in
place of
temperature.
Refrigerator or freezer
zone disabled. Enable
zone by tapping
and
touch and hold for the
ICBBI-42UFDID
Troubleshooting
BUILT-IN FAULT CODE TROUBLESHOOTING GUIDE (continued)
service.subzero.com
7041397 REVA 02/2018
160