Use & Care Guide

subzero.com | 17
Troubleshooting
ICE PRODUCTION
No ice.
• Verify
indicator appears in control panel display.
• Verify ice maker has been on for at least 24 hours.
• Verify freezer temperature near 0°F.
• Verify ice container is properly installed.
• Verify ice maker arm in down position.
• Verify water is being supplied to unit.
• Verify water lter has been replaced within the last 12
months and installed properly.
• Verify water lter has been removed if a reverse osmosis
ltration system is being utilized.
• Verify
indicator is not ashing. If ashing, touch MAX
ICE and ICE MAKER on the control panel simultaneously.
Blue or green ice.
• Possible copper supply line corrosion. Contact plumber
to clean or replace.
Black ecks in cubes.
• Stop use and contact Sub-Zero factory certied service.
Bad taste.
• Defrost freezer and clean with soap and water.
• Place coffee grounds or charcoal briquettes in freezer to
absorb odor.
Hollow cubes.
• Clean condenser. Contact Sub-Zero factory certied
service if unresolved.
TROUBLESHOOTING
ODOR
• Unit should be cleaned before using for the rst time.
This will clear any odors that may have been trapped
during shipping.
• Replace air purication cartridge.
• Clean unit and shelving thoroughly.
• Uncovered food could create odor which may require
cleaning.
• Remove and clean drain pan located behind kickplate,
and reinstall.