User Guide

SERVICE INFORMATION
If you need service, be sure to have the model
and serial number when you call. You’ll find
t
hese numbers on the model and serial
number plate. For Models 424 and 424FS, the
plate is located on the underside of the top
w
all. For Models 427 and 427R, it is attached to
the underside of the control panel. For Model
430, the plate is located inside the door near
the top hinge on the main frame extrusion.
Contact a Sub-Zero authorized service center,
a Sub-Zero dealer, or the Sub-Zero Customer
Service Department, P. O. Box 44130, Madison,
WI 53744-4130, call 800-222-7820 or e-mail
[e-mail].
35
If you are storing or disposing of your old
refrigerator or freezer, please do it safely.
Remove the doors or tightly secure the
doors closed. Child entrapment accidents
can be tragic.
CONTACT
INFORMATION
Sub-Zero
Customer Service:
800-222-7820
Website:
subzero.com
E-mail Address:
customerservice@
subzero.com
SERVICE INFORMATION
The information and images in this book are the
copyright property of Sub-Zero Freezer Company, Inc.
Neither this book nor any information or images
contained herein may be copied or used in whole or
in part without the express written permission of
Sub-Zero Freezer Company, Inc.
©
Sub-Zer
o Freezer Company, Inc. all rights reserved.
INSTALLATION CHECKLIST
Has the packing material been removed?
Turn the unit on first, is the unit operating
properly? If not, is it plugged in? Is the
control turned on?
Has the unit been secured in place with an
anti-tip bracket or by a secure overhead
cabinet or structure?
Are front leveling legs extended and
making contact with the floor? Is the unit
level?
Is power cord connected directly to a
properly grounded 3-prong outlet?
Has the drain pan been installed properly,
(Model 430)?
Is the kickplate screwed in place?
Are the grille screws back in position,
(Model 430)?
Are door panels attached securely and
properly aligned?
Are doors aligned for proper appearance
and operation?
Have installation problems been noted on
Product Registration card?
Does the 90˚ door stop need to be applied?
Have you given your customer the warranty
package?