Installation Guide

18
Manufacturer (hereinafter “Manufacturer”) warrants
to the original residential purchaser (“Purchaser”)
that, for a period of twenty-five (25) years, Style
Selections™ products produced by the Manufacturer
(the “Product”) will meet the following warranties:
General Warranty: The Product shall be free from
material defects in workmanship and materials, and
shall not split, splinter, rot or suffer structural damage
from termites or fungal decay.
Fade Resistance: The Product shall not fade in color
from light and weathering exposure as measured by
color change of more than 5 Delta E (CIE) units.
The Product is designed to resist fading. No material
is fade proof when exposed to years of UV exposure
and the elements. The Product is designed to resist
fading, and will not in any event fade by more than 5
Delta E (CIE) units.
Stain Resistance: The Product shall be resistant to
permanent staining resulting from spills of food and
beverage items including ketchup, mustard, salad
oils, tea, wine, coffee, fruit punch, barbeque sauce,
grease, sodas and other food and beverage related
items that would typically be present on a residential
deck, or mold and mildew naturally occurring in the
environment, provided that such substances are
removed from the Product with soap and water or mild
household cleaners after no more than one (1) week of
exposure of the food or beverage to the surface or first
appearance of the mold and mildew.
Notwithstanding the foregoing, Manufacturer does
not warrant that the Product is stain-proof, and does
not warrant stain resistance resulting from spilled or
otherwise applied food and beverage substances
which are not properly cleaned as provided above
within one (1) week of exposure. In addition, materials
not covered in the stain resistant warranty include
abrasive compounds of acidic or basic pH, paints or
stains, strong solvents, metallic rust or other abnormal
deck use items, and non-food and non-beverage
substances, including but not limited to, biocides,
fungicides, plant food, or bactericides. Mold and
mildew can settle and grow on any outdoor surface,
including this Product. You should periodically clean
your deck to remove dirt and pollen that can feed
mold and mildew. This warranty does not cover mold
and mildew which is not properly cleaned as provided
above within one (1) week of first appearance.
Transferability: This warranty may be transferred
one (1) time, within the five (5) year period beginning
from the date of original purchase by the Purchaser,
to a subsequent buyer of the property upon which the
Products were originally installed.
EXCLUSIONS FROM WARRANTY COVERAGE:
Exposure to Heat: Direct or indirect contact with extreme
heat sources (over 275 degrees) may cause fading and
may damage the surface of the Product, and any effects
of such exposure are expressly excluded from coverage
under this warranty.
Surface Damage: Never use metal shovels or sharp-
edged tools to remove snow and ice on the surface of
the Product. If the surface of the Product is damaged or
punctured, this warranty will be voided.
Paint or Other Materials Applied to the Product: If paint
or other coating materials are applied to the Product, this
warranty will be voided.
Other Exclusions: Notwithstanding the foregoing,
Manufacturer does not warrant against and is not
responsible for, and no implied warranty shall be deemed to
cover, any condition attributable to: (1) improper installation
of the Products and/or failure to abide by Manufacturer’s
installation guidelines, including but not limited to improper
gapping; (2) use of the Products beyond normal residential
use and service conditions, or in an application not
recommended by Manufacturer’s guidelines and local
building codes; (3) movement, distortion, collapse or settling
of the ground or the supporting structure on which the
Products are installed; (4) any act of God (such as flooding,
hurricane, earthquake, lightning, etc.), environmental
condition (such as air pollution, mold, mildew, etc.), staining
from foreign substances (such as dirt, grease, oil, etc.),
normal weathering (defined as exposure to sunlight, weather
and atmosphere which will cause any colored surface
to gradually fade, chalk, or accumulate dirt or stains), or
variations or changes in color of the Products (except as
expressly provided above in the Fade and Stain Warranties);
(5) improper handling, storage, abuse or neglect of
Manufacturer products by Purchaser, the transferee or third
parties; or (6) ordinary wear and tear.
Procedure for Making a Claim under this Warranty
In order to make a claim under this warranty, Purchaser
must do the following:
1. If the Purchaser is making a claim relating to the warranty
on stain resistance, Purchaser must do as follows:
(a) Purchaser must try to clean the affected area of the
deck by using the cleaning procedures described above
within one (1) week of exposure of the food or beverage
to the Product or first appearance of the mold and mildew.
(b) If the affected area remains reasonably
unsatisfactory after Purchaser has tried these cleaning
procedures, then Purchaser must have the affected
area of the deck professionally cleaned at Purchaser’s
expense.
(c) If the affected area remains reasonably unsatisfactory
after the professional cleaning, Purchaser may make
a claim under this warranty, provided that such claim
is made within thirty (30) days after the professional
cleaning.
2. To make a claim under this limited warranty, Purchaser,
or the transferee, shall send to Manufacturer, within the
warranty period referred to above, a description and
photographs of the affected area of the Product, proof of
purchase, and if the claim relates to the warranty on stain
resistance, proof of compliance with paragraph 1. above,
to the following address:
Style Selections Manufacturer
Consumer Relations
160 Exeter Drive
Winchester, VA 22603-8605
3. Upon confirmation by an authorized Manufacturer
representative of a valid claim hereunder, Manufacturer’s
sole responsibility shall be, at its option, to either replace
the affected item or refund the portion of the purchase
price paid by Purchaser for such affected item (not
including the cost of its initial installation). Replacement
material will be provided that is as close as possible in
color, design and quality as the replaced material, but
Manufacturer does not guarantee an exact match as
colors and design may change.
4. If a valid warranty claim hereunder is made during
years eleven (11) through twenty-five (25) after the
original purchase for a residential application, recovery
will be prorated. If Manufacturer is providing replacement
materials, it may elect to replace the percentage listed
below of boards otherwise meeting the requirements
for a claim, or if it is refunding the purchase price, it
may elect to refund the percentage listed below of
the purchase price of boards otherwise meeting the
requirements for a claim.
Year of Warranty Claim Percentage Recovery
11 80%
12 80%
13 80%
14 60%
15 60%
16 60%
17 40%
18 40%
19 40%
20 20%
21 20%
22 20%
23 10%
24 10%
25 10%
5. THIS WARRANTY SHALL NOT COVER AND
MANUFACTURER SHALL NOT BE RESPONSIBLE FOR
COSTS AND EXPENSES INCURRED WITH RESPECT
TO THE REMOVAL OF AFFECTED PRODUCT OR
THE INSTALLATION OF REPLACEMENT MATERIALS,
INCLUDING BUT NOT LIMITED TO LABOR AND
FREIGHT.
UNDER NO CIRCUMSTANCES WILL MANUFACTURER
BE LIABLE FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, WHETHER SUCH
DAMAGES ARE SOUGHT IN CONTRACT, IN TORT
(INCLUDING BUT NOT LIMITED TO NEGLIGENCE
AND STRICT LIABILITY) OR OTHERWISE, AND
MANUFACTURER’S LIABILITY WITH RESPECT TO
PRODUCTS SHALL IN NO EVENT EXCEED THE
REPLACEMENT OF SUCH PRODUCTS OR REFUND
OF THE PURCHASE PRICE, AS DESCRIBED ABOVE.
Some States or Provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights that vary from State to State or Province
to Province.
Copyright © 2014 Lowe’s. All Rights Reserved.
WARRANTY
LIMITED RESIDENTIAL WARRANTY
NOTE: These installation instructions and warranty only apply to the Natural Brown and Natural Grey colors of Style Selections decking.