Warranty Guide
MOHAWK HEREBY DISCLAIMS ALL OTHER WARRANTIES WHATSOEVER, EXPRESSED
OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT SHALL MOHAWK HAVE ANY OTHER LIABILITY
OR ANY MONETARY LIABILITY TO BUYER IN EXCESS OF THE PURCHASE PRICE OF THE
STYLESELECTIONS WOOD FLOOR. MOHAWK EXPRESSLY EXCLUDES AND SHALL NOT BE
RESPONSIBLE FOR INCIDENTIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND. If Mohawk
shall elect to repair or replace the StyleSelections Wood Floor which has proven defective, then
Mohawk Industries will supply a new StyleSelections Wood Floor of the same color and grade,
if available. If such StyleSelections Wood Floor is unavailable or discontinued, Mohawk reserves
the right to supply a Mohawk Industries Wood Floor of similar value and appearance.
Jobsite Conditions
Mohawk recommends that all StyleSelections Wood Floor be acclimated before installation.
The purpose of acclimation is to allow the moisture content of the wood to adjust to “normal living
conditions” at the site. These are the temperature and humidity conditions that will typically be
experienced once the structure is occupied. The room temperature must be within a range of
60 – 80
o
F, with relative humidity in a range of 35% – 55%. These environmental conditions are
specified as pre-installation requirements and should be maintained for the life of the product.
Environmental conditions consistently outside of these parameters could result in product
performance problems that would not be covered under these warranties.
These limited warranties do not apply to Cabin grade or other downgraded or discontinued
StyleSelections Wood Floors and any such product(s) are sold “as is”. Any and all representations,
promises, warranties or statements by Mohawk or its agents that differ in any manner from the terms
of these limited warranties shall be of no force or effect unless in writing, signed by a duly authorized
officer of Mohawk. Any of the following shall void and invalidate the above limited warranties:
Visible Defects — Boards with visible defects must not be installed. Visible defects are those
defects which are apparent on the face of the flooring. Boards with visible defects must be noted
by the installer and reported before installation so that replacement flooring can be furnished
before installation.
Building Settling or Uneven Subfloor — StyleSelections Wood Floors must be installed in strict
accordance with StyleSelection’s written installation instructions. Improper installation done in a
way that is contrary to StyleSelections’ written installation instructions can cause problems with
a StyleSelections Wood Floor. Mohawk limited warranties do not cover damage or defects caused
by improper installation.
Improper Maintenance or Inadequate Care — Your StyleSelections floor requires maintenance.
StyleSelections Wood Floors must be maintained in accordance with StyleSelections’ written
maintenance instructions. These limited warranties do not cover damage or defects caused by
improper maintenance or inadequate care.
Refinishing — While the factory finish of the StyleSelections Wood Floor may be refinished, doing so
will void the Finish warranty.
Accidents, Abuse or Abnormal Wear — Mohawk Industries does not warrant for damage or defects
resulting from accidents, abuses, or abnormal usage which stain or scratch the finish, diminish gloss,
or indent the surface of the StyleSelections Wood Floor. Mohawk limited warranties also do not cover
damage or defects caused by heavy or concentrated foot traffic, damage by pet claws (nails), or failure
to protect the StyleSelections Wood Floor from sand, gravel or other abrasives by use of walk off mats.
Indentations from High Heels on Shoes — A high heel can concentrate as much as 2,000 pounds
per square inch on the floor. This type of heel has a diameter of approximately 3/8”, and walking on
any wood surface with high heels is considered an abusive situation. Mohawk limited warranties do not
cover damage or defects caused by high heels, shoes in need of repair, or golf cleats.