Warranty Guide
4825-2883-0580.4
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StonePeak Ceramics, Inc. (“Stonepeak”)
Limited Lifetime Residential Warranty
Residential Warranty
1. Who is Covered under this Limited Lifetime Residential Warranty?
This Limited Lifetime Residential Warranty covers only the original consumer end-user of Stonepeak
products (“Products”). The original consumer end-user is the owner (“Owner”) of the home or other
personal residence (the “Home”) where the Products are first installed. All other purchasers of Products are
covered under the Limited Commercial Warranty below.
2. How Long Does the Limited Lifetime Residential Warranty Last?
The Limited Lifetime Residential Warranty lasts as long as the Owner owns the Home. This is called the
“Warranty Period.”
3. What is Covered?
We warrant to the Owner, subject to certain exclusions below, that the Products installed in the Home will
be free from defects in materials and workmanship during the Warranty Period. Should there be a defect in
the Products during the Warranty Period, we will either refund the purchase price for the defective Product
or, at our option, provide the Owner with comparable replacement Products. Replacement Products are
limited to what is in stock at the time of replacement, and we do not guaranty that the colors, gloss, or other
features will exactly match the Products originally installed.
4. Is this Lifetime Limited Residential Warranty Transferable?
No, the Lifetime Limited Residential Warranty is not Transferable.
5. What is Not Covered?
This Lifetime Limited Residential Warranty does not cover damage due to: (a) improper use, (b) failure to
follow our Product installation or maintenance procedures, if any, found in our Product literature, (c)
modifications to Products that we do not specifically authorize, (d) normal wear and tear, (e) improper
installation or fabrication, (f) structural movement, (g) external causes such as accidents, abuse (physical or
chemical), or (h) other actions or events beyond our reasonable control. The Lifetime Limited Residential
Warranty does not cover variations in color, image and sheen due to the variability in the natural raw
materials used in the manufacturing process. We do not warrant that our products will not scratch, chip, or
show signs of wear. The Lifetime Limited Residential Warranty does not include reimbursement for costs
associated with replacing the defective Product, including but not limited to fabrication, installation,
demolition, removal, electrical, plumbing, or similar or related expenses.
6. LIMITATION OF LIABILITY.
THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND
OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED LIFETIME RESIDENTIAL
WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE
ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE
UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL,
SPECIAL, OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
7. OTHER LEGAL RIGHTS.
THIS LIMITED LIFETIME RESIDENTIAL WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO
STATE.
8. IMPLIED WARRANTY.
WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING
WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, TO THE DURATION OF THIS LIMITED LIFETIME
RESIDENTIAL WARRANTY. SOME SATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU.