User's Manual

EN-29
DRAFT
Troubleshooting
Problem Cause Possible Solution
The pump does not
power on (no approved
resection console(s) are
attached to the pump)�
The pump is not plugged in, or the
global or main fuses are out�
• Ensure the pump is plugged in to the
main outlet�
• Inspect the all fuses�
• Replace the fuse if it is out of service�
The pump does not
turn on (approved
resection console(s) are
attached and turn on)�
There is a power supply failure, or the
main fuses are out�
• Inspect the main fuses in the fuse
drawer�
• Replace the fuses if it is out of service�
• If the problem persists, contact your
Stryker representative�
The pump turns on,
but approved resection
console(s) do not�
There is a problem with the approved
resection console(s)�
• Inspect the approved resection
console(s)�
• If the problem persists, contact your
Stryker representative or return the
console for repair�
Neither the pump or
approved resection
consoles turn on�
The pump is not plugged in, or the
main fuses are out�
• Ensure the pump is plugged in to the
main outlet�
• Inspect the main fuses in the fuse
drawer�
• Replace the fuses if they are out of
service�
The pump is plugged
in, the fuses are
functional and/or have
been replaced, and the
pump still does not
turn on�
A hardware error occurred� • Plug the pump in to a dierent main
outlet�
• If the problem persists, contact your
Stryker representative�
The cassette(s) are
inserted, but the Run
Screen does not appear,
and the pump does not
start�
The Inow or Outow RFID tag cannot
be detected�
• Ensure the Inow or Outow Cassette is
fully inserted�
• If the problem persists, replace the
cassette�
• If the problem persists, contact your
Stryker representative�
The pump turns on, but
there is no image on
the screen or the screen
is frozen�
A hardware error occurred� • Reboot the system�
• If the problem persists, contact your
Stryker representative�
The hand control or
the footswitch are
plugged in, but are not
activating�
The devices are improperly connected
to the pump�
• Ensure the devices are properly
connected according to the
instructions in the “Setup and Device
Conguration” section of this manual�
The settings in the Footswitch/Formula
Shaver Settings Menu are set to “None�”
• Check the settings in the Footswitch/
Formula Shaver Settings Menu�
• Reset the settings to the Default
settings�
The device(s) have reached their
expected lifetime�
• Replace the device(s)�