Product Manual
Troubleshooting
DUAL SWING GATE OPENER
OWNER’S MANUAL
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Maintenance
WARNING: Shock Hazard. Shut off power at circuit breaker before servicing any
electrical components. Ensure the power switch is in the off position before servicing
any hardware components.
• Maintain your gate opener. It is recommended that the general condition of any gate
opener be examined before it is used. Keep your gate opener in good repair by adopting a
program of conscientious repair and maintenance. Have necessary repairs made by
qualified service personnel.
• Using a clean, dry cloth to wipe the gate opener shaft, and then apply a silicone spray to
reduce its friction. In cold climates where temperatures reach 1°C (30°F) or less, spray
silicone on the actuator every 4~6 weeks to prevent freeze up.
• Regularly check gate hinges to make sure gate is swinging smoothly and freely. Grease
hinges if needed.
• Check your installation periodically, as hardware and posts will shift. Brackets may need to
be adjusted or hardware may need to be tightened.
• Maintain the area around your gate. Keep the areas free of objects that can prevent the
gate from swinging freely.
• Inspection and service should always be performed anytime a malfunction is observed or
suspected.
• It is suggested that while at the site voltage readings be taken at the gate opener. Using a
Digital Voltmeter, verify that the incoming voltage to the gate opener it is within ten percent
of the gate opener’s rating.
Replacement Parts
• For replacement parts and technical questions, please call Customer Service at 1-800-
222-5381.
• Not all product components are available for replacement. The illustrations provided are a
convenient reference to the location and position of parts in the assembly sequence.
• When ordering parts, the following will be required: Model Number, Serial Number/Lot Date
Code, and Description.
• The distributor reserves the rights to make design changes and or improvements to
product lines and manuals without notice.
DUAL SWING GATE OPENER
OWNER’S MANUAL
22 of 26
Which do I select?
“Pull to Open” or
“Push to open”?
Opener does not run.
Digital Display indicator
is not on.
The gate begins to open
or close but stops and
reverses after a couple of
seconds.
What do I do ?.
The actuators does not
reach
The desired limit position
Remotes fail to learn.
What do I do?
It is hard to turn the
Emergency release key.
My gate system doesn’t
work during freezing
temperatures.
• It is strongly recommend selecting “Pull to open”. The “Push to
Open” option is used only for gates installed on upward slope to
“towards” your property.
• Warning: Swing gates shouldn’t open toward to public area when
the“Pull to Open” is selected.
• Check the input voltage at the terminal. It should be local AC power.
• Check if the output voltage of the transformer is 24Volts AC.If the
voltage measures 0, the transformer may be overheated or damaged.
• Check if the fuse in control board is bad. Replace the fuse if
necessary.
• Check that there is no obstruction in the gate travelling path.
• The stall force has been set to too small; please adjust the stall force
by setting “P5” “P6” to higher level.
• Check if gates swing freely and with little effort. There may be a
problem with the hinges.
• The soft stop period is too long; set “PC” to more than 25 seconds
in order to short the soft running period.
• Check if the Max Motor Running Time(MRT) is too short, increase it
if necessary.
• Check battery of the remote is exhausted.
• When the LED displays”Ln”,press the button of remote twice, and
hold the button for 2seconds or more each time.The LED will flash
“Ln” for 3seconds and then back to”--“.The remote control was
programmed then.
• Contact local dealer to request a short video about remote
programming to double check.
• Please move the gate to release pressure on actuator.
• Check to make sure all parts are lubricated properly.
• Adjust the stall force in control board to meet the need to pull or
push the gate.
• Clean up the ice mass or snow on the gate parts
SolutionProblem