User's Manual

BASIC FUNCTIONS
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KleeYa - User Manual - Version 2 3-53
3.4.1.3 MISSING ID (BARCODE ERROR)
In some cases it may happen that the barcode of a test tube cannot be read.
Troubleshooting:
CHECK BARCODE
LABELS
1. Note the affected test tube position(s) on the screen and remove the affected
sample rack.
2. Ensure that the barcode labels face towards the left (open side of the sample
rack).
3. Check the barcode label of the affected test tubes:
• on damages,
• on wrinkle,
• or on bad printing.
4. If possible, replace the affected barcode(s).
5. Insert the sample rack again.
EDIT SAMPLE ID(S) If it is not possible to replace the barcode, it is possible to edit the ID of the affected
test tube(s).
1. Tap on the desired sample rack symbol.
The user software shows in the middle of the screen all IDs of each test tube.
2. Tap on the Edit button.
The user software shows a screen to edit all unknown IDs.
Figure 3-52: Edit IDs screen
3. Recall mode: If you don’t remember the barcode, you can use the recall mode:
• Don’t close the Edit sample IDs screen!
• Don’t change test tube positions!
• Remove the affected sample rack.
• Use the barcode labels for the next steps.
4. Tap on the field of the desired test tube with unknown ID.