Operation Manual
customer care
FAQs
What parts of the appliance can be 
washed in a dishwasher?
• Any enamelled parts such as the grill-
pan can be cleaned in a dishwasher, 
as can oven shelves and shelf guides.
What parts must NOT be cleaned in a 
dishwasher?
• Parts such as burner skirts and caps, 
control knobs and any cast iron items 
must not be cleaned in a dishwasher, 
they should be cleaned with hot 
soapy water and a nylon brush once 
they are cool enough.
There’s been a power failure and the 
product won’t work.
• Switch off the electricity supply.
• When the power returns switch the 
electricity supply back on and re-set 
any programmer/clock to the correct 
time of day.
My oven is a single combined oven 
and grill - can I use both functions 
together?
• No. You can only use one or the 
other.
Why is there condensation on the 
doors?
• Condensation is caused by hot, moist 
air meeting a cooler surface (i.e. the 
ovendoor).Youcannotalwayspre-
vent it, but you can minimise it when 
ithappensbydoingthefollowing:
• Pre-heat the oven at a high tempera-
ture before putting food in the oven, 
and cover the food you are cooking 
wherever possible.
• Whenever you can, cook wet foods at  
higher temperatures.
• Don’t leave food in the oven to cool 
down.
• Automatic cooking will normally pro-
duce condensation when the oven is 
cooling down with food inside.
Should the cooling fan continue to 
run once the appliance has been 
switched off?
• Yes. This is to make sure that you 
can always touch the control knobs to 
make temperature adjustments, and 
turn your appliance off.
What is a Multifunction oven? 
• A multifunction oven combines a va-
riety of features, which are explained 
fullyearlierinthisbook(iftted),
itallowsyoumoreexibilitywhen
cooking.
The neon on my appliance keeps 
going out and coming back on again 
- is this right? 
• Yes.Inmostcasestheneon(iftted)
will cycle on and off to show that 
oven is maintaining your temperature 
choice.
Call Customer Care for a Service 
Engineer’s visit if:
• Youndthattheovenbecomeshot-
ter at a particular temperature - the 
thermostat may need replacing.
• The cooling fan fails to work.










