Studio Freestanding Installation User Instructions

12
Troubleshooting
Symptom Cause Solution
OPERATION
Difficulty starting the fire and
keeping it burning well
Low flue draught Consult your installer
Wet wood (over 20% moisture)
Use dry seasoned wood (less than
20% moisture content)
Poor burning control High flue draught Consult your installer
Short burn times
Wet wood (over 20% moisture)
Insufficient amount of fuel -
Refer to the table in section 3
Use dry seasoned wood (less than
20% moisture content)
Excessive heat output (Over firing)
High flue draught Consult your installer
Air control left fully open Close air control to reduce output
Low heat output
Low flue draught
Consult your installer for advice
on suitable flue system
Wet wood (over 20% moisture)
Use dry seasoned wood (less than
20% moisture content)
Excessive fuel consumption
High flue draught
Consult your installer for advice
on suitable flue system
Over dry wood
Do not use constructional timber
or pallet wood
SMOKE EMISSIONS
Smoke and small flames Wet wood (over 20% moisture)
Use dry seasoned wood (less than
20% moisture content)
Intermittent smoke spillage into room
when appliance door is opened
Low flue draught
Consult your installer for advice
on suitable flue system
Incorrect additional ventilation
air in to building
Consult your installer
Continuous smoke spillage into
room when appliance in use
Blocked flue
Open all doors and windows to ventilate
the room. Allow the fire to burn out.
Check flue for blockage. Do not re-use
until cause of spillage is identified.
Consult your installer for advice
Blue/grey smoke from chimney Wet wood (over 20% moisture)
Use dry seasoned wood (less than 20%
moisture content)
ADVERSE WEATHER
Windy days, intermittent smoke
spillage into room when appliance
door is opened
Down draught in flue caused by
air turbulence caused by nearby buildings
or trees
Weather conditions combined with the
flue terminal position can have an effect
on the appliance performance.
Consult your installer
Calm days, intermittent smoke
spillage into room when appliance
door is opened
Over size flue giving poor
flue draught
Weather conditions combined with the
flue terminal position can have an effect
on the appliance performance.
Consult your installer
Damp/Rainy days lighting
and burning problems
Flue temperature low / rain
water inside flue
Use good quality wood to start
and maintain the fire, consult your
installer to fit a rain cowl
Wind noise from the air control High flue draught
Consult your installer for advice
on suitable flue system
Troubleshooting