Instructions

ManualsBrandsSTORYTELLER ManualsSoftware UpdateSTORYTELLER MODE COM Software Update

MODE COM Software Update

Rev08032022

Overview:

This document is intended to guide you through the procedure to update your MODE COM software version if

necessary. Please contact Storyteller should you have any questions or need any assistance with these instructions.

Applicable Vehicles:

All MODEs with a MODE COM screen

Safety Alert:

This procedure may require the use of tools to access the MODE COM port for updating. Only attempt to

perform this procedure if you feel comfortable doing so. Should you have any concerns, please contact

Storyteller prior to proceeding.

Tools and Supplies Needed:

● SanDisk Cruzer Glide USB 2.0 Flash Drive 32GB (Other flash drives may work, but this is the only flash drive

we tested successfully)

● Computer with USB port and access to the internet

● Drill

● #2 Phillips bit

Summary of content (8 pages)

PAGE 1
MODE COM Software Update Rev08032022 Overview: This document is intended to guide you through the procedure to update your MODE COM software version if necessary. Please contact Storyteller should you have any questions or need any assistance with these instructions. Applicable Vehicles: All MODEs with a MODE COM screen Safety Alert: This procedure may require the use of tools to access the MODE COM port for updating. Only attempt to perform this procedure if you feel comfortable doing so.
PAGE 2
Software Update Procedure: 1. Check current software version installed a. Press the settings button at the lower left corner of the MODE COM screen as shown in figure 1. Figure 1 Settings button b. On the settings screen, check the software version listed on the bottom row (see figure 2) to see if your screen matches the version provided in the software update. Check with Storyteller customer service to verify if needed. Figure 2 Software version c.
PAGE 3
2. Download updated software file to your USB drive a. In your internet browser, navigate to https://www.storytelleroverland.com/owner-resources/ b. Click the applicable link on the Owner Resources page to access the software update file c. Once the compressed (zipped) folder downloads, right-click on the zipped folder and select "Extract all." See figure 3 d. Select the file path that you want the files to extract to (it is easiest to just extract the files to your downloads folder).
PAGE 4
3. Locate the MODE COM USB port in your Classic, Stealth, or Beast MODE a. Open the door to the front cabinet just to the left of the MODE COM panel on the driver's side of the van. b. Use the two notches in the front edge of the bottom panel to slide your fingers in and lift the bottom Figure 6 panel which is held Use notches in place with to lift bottom Velcro Strips. See panel figure 6. c. Try to locate the female end of the USB extension cord stored in the bottom of the cabinet as shown in figure 7.
PAGE 5
e. To remove the MODE COM panel, use your hands to wiggle the panel loose at the top and sides and slide out from the wall and around the screens. See figures 9a and 9b. NOTE: Be very careful to not damage the ceiling, wall, or cabinet finishes. Do not pull too hard on the panel. Also do not pull the panel far away from the wall as the Volta push button will still be connected.
PAGE 6
4. Locate the MODE COM USB port in your MODE LT a. Open the door to the cabinet just to the right of the microwave on the passenger's side of the van. b. Use the two notches in the front edge of the bottom panel to slide your fingers in and lift the bottom panel which is held in place with Velcro Figure 12 Strips. See figure 12. Use notches to lift bottom panel c. Try to locate the female end of the USB extension cord stored in the bottom of the cabinet as shown in figure 13.
PAGE 7
5. Update MODE COM software a. Press the arrow next to "Update Software" on the settings screen. See figure 16. Figure 16 Press to start software update b. A window will pop up asking if you are sure you want to update software, press "YES". c. The screen will now say "Waiting for Connection or USB". Plug in the USB that has been loaded with the updated software to the MODE COM USB port that you located in the previous steps. d.
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f. When the update is completed, check the settings page again to ensure the software version listed is in fact the updated version number. i. If the version listed is the updated version, then the process is complete and you can reassemble the van by reversing the initial steps to locate your USB port. ii. If the version listed is not the updated version, repeat step 5 again before contacting Storyteller for additional support.