Warranty

Stonemark Granite Training Manual p. 58

Stonemark

15-YEAR LIMITED WARRANTY

WHAT WILL WE DO

Upon MSI’s receipt of a warranty claim from the registered owner, and upon determination that the

registered owner’s claim is a covered claim, MSI will:

■ In the case of a food or beverage stain, the fabricator will send a representative out to the registered

owner’s home to determine if the problem is within the bounds of this warranty. If it is, they will

attempt to remove it. This may involve multiple trips.

■ In the case of any inherent structural material integrity claim, the fabricator will send a representative

out to the registered owner’s home to inspect and try to resolve the problem.

If the problem resides outside of this warranty, neither MSI nor the fabricator will be liable. If the fabricator/

MSI is unable to resolve a covered claim after performing the foregoing actions, MSI will choose to either:

a) replace the granite piece(s) of the countertop affected by a covered claim with the same or a

comparable product, or

b) refund to the registered owner the purchase price of the countertop. Natural granite varies from

piece to piece and MSI makes no assurance to registered owner that any such replacement granite

will match the countertop installed in the registered owner’s home. Any replacement granite

provided by MSI to the registered owner under this limited warranty will be covered under this

limited warranty during the remaining warranty period.

If the granite is replaced, the registered owner is responsible for detachment and reattachment of plumbing,

electrical, backsplash or any other ornamentation attached to the countertop.

MSI makes no warranty, express or implied, as to the ﬁtness or merchantability of the countertop for any

particular use or purpose other than as set forth expressly herein.

MSI shall not be liable for any special, indirect, incidental or consequential damages, losses or expenses

arising either directly or indirectly from the failure of the countertop.

MSI shall not be responsible or liable for any delays that may arise in performing MSI’s obligations under

this limited warranty due to any cause beyond MSI’s control, including without limitation, acts of God, acts

of governments, material shortages or delays, ﬁres, ﬂoods, or labor problems.

This limited warranty gives the registered owner speciﬁc legal rights, but they may also have other rights

which vary from state to state depending on the state in which the registered owner lives.