Warranty

Stonemark Granite Training Manual p. 57

WARRANTY SERVICE

To obtain warranty ser vic e under this limited warrant y, the registered owner must contact MSI during the

warranty period using the toll-free warranty service telephone number: 1-877-421-9661 or in writing at:

MSI Warranty Service, 2095 North Batavia Street, Orange, CA 92865 and inform MSI’s warranty service

representative of the nature of the problem.

WHAT THE WARRANTY COVERS

This limited warranty covers claims, including:

• Organic: Coffee, Tea, Food

• Oil-based: Grease, Cooking Oil

• Material Integrity

WHAT THE WARRANTY DOES NOT COVER

This limited warranty does not cover any claims by the current registered owner or any prior registered

owner resulting from:

• Accidents, neglect, abuse, negligence, mishandling or alteration of the countertop or damage to the

countertop caused by acts of God or vandalism.

• Any outdoor or commercial use of the countertop.

• Homeowner abuse caused by mistreatment.

• Damage due to cleaning with abrasive products, acid, bleach, ammonia, vinegar, lemon juice or cleaners

which contain these chemicals.

• Cosmetic stains, tar, hair oil, skin oil

• Accelerants, cyanoacrylate (CA) glues, dyed, doctored, resin infused, plumbers putty, material defects,

color fading of black granites

• Etching

• Damage due to ink, paint, stain, or magic marker.

• Variances in the countertop’s natural characteristics, including without limitation, veining, inclusions,

ﬁssures, variations in color, surface grain and gloss level.

• Stains due to mold, mildew, algae, fungus, rust, iron, bronze, copper or other metals.

• Claims outside of this warranty, such as failed workmanship of fabrication or installation of the

countertop and other damages to the countertop that occur during its shipping, transportation or

installation, shall be handled by The Home Depot and their partners separately.

Stonemark

15-YEAR LIMITED WARRANTY