User Guide
Simply the Best
USE AND CARE MANUAL
Tankless Electric Water Heaters
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The amount of heat put into the water is controlled elec-
tronically in Tempra
®
and DHC-E models. Using the knob
on the front cover, set the output water temperature to any
temperature between 86 °F (30 °C) and 140 °F (60 °C). For
most applications we recommend setting only to the highest
temperature for normal use, typically 108°F (42°C) to 116°F
(47°C) for a shower. This lower setting will increase the life
of the unit.
The outlet temperature of a Tempra
®
Plus, DHC-E 8/10, or
DHC-E 12 model can be limited to 109 °F (43 °C). Consult your
installer if your unit has been set to this limit and you require
a higher temperature.
If the “Power” led is flashing on a standard Tempra
®
, DHC-E
8/10, or DHC-E 12 unit while it is operating, the water flow
rate exceeds the heating capacity of the unit. Reducing the
flow of hot water or setting a lower temperature will let the
unit achieve the set point temperature.
Simply the Best
17 West St., W. Hatfield, MA 01088 | 800.582.8423 | 413.247.3380 | fax 413.247.3369 | info
@
stiebel-eltron-usa.com | www.stiebel-eltron-usa.com
Filter screen location in DHC-E models
Filter screen location in Tempra
®
models
Filter screen
Filter screen
Washer
DHC-E Models and Tempra
®
Models
To access the filter screen in a DHC-E model, always shut off
power to the unit at the circuit breakers and water at the
unit’s isolation valves prior to removing the filter screen.
Then remove the cold water connection and pull the filter
screen down and out of the unit. Clean and replace the filter
screen, or install a new one, into its original position. Never
run the unit without the filter screen in place.
To access the filter screen in a Tempra
®
model, always shut
off power to the unit at the circuit breakers and water at the
unit’s isolation valves prior to removing the filter screen.
Then remove the cold water inlet connection (right-hand side
when facing unit) and remove the washer (2). Next, pull the
filter screen (1) down and out of the unit with needle nose
pliers. Clean and replace the filter screen, or install a new
one, into its original position along with the washer. Never
run the unit without the filter screen in place.
› Video tutorial:
Cleaning a Filter Screen on Tempra
®
Water Heaters