Warranty

ManualsBrandsSteves & Sons ManualsDoors & Windows36 in. x 80 in. Craftsman 9 Lite Stained Knotty Alder Wood Prehung Front Door

STEVES & SONS PRODUCT WARRANTY

Steves & Sons, at its sole discretion, will repair, replace

warranted door or refund the original purchase price. Steves

& Sons maximum liability is limited to the amount of the

original purchase price and will not cover the costs of

labor, installation or finishing for any replacement door.

The manufacturer will not be liable for any door(s) repaired or

replaced without prior written consent.

This warranty is in lieu of any other warranties, expressed

or implied, including implied warranties of fitness for a

particular purpose and merchantability. Moreover, in no

event will Steves & Sons be liable for special, incidental

or consequential damages. This warranty protects your legal

rights. Other rights vary from state and may apply to you. Some

states and federal laws do not allow the exclusion of implied

warranties. In the event these laws apply, the length of any

implied warranty shall be one (1) year or the shortest time in

excess of one year permitted under applicable law. Similarly,

some states do not allow exclusions or limitation of consequential

damages and, if applicable, this limitation will not apply.

Action on any claims for warping or for photographing may

be deferred, at the option of the manufacturer for a period not

to exceed 12 months from date of claim. Please see care and

handling instructions for additional information.

Steves & Sons products are designed and built to provide lasting value for your home. We warrant to the original

owner, if your Steves & Sons product exhibits a defect in material or workmanship within the time periods outlined

below from the initial purchase.

• Locksets or components not provided by Steves & Sons

• Normal wear and tear, and natural weathering of surfaces

• Vandalism, misuse, neglect, impact by foreign objects, acts

of god, fire, explosion or other casualty

• Problems resulting from misuse and or abuse, failure

to follow care and maintenance instructions, and improper

installation application or procedure

• Problems related to improper finishing of all surfaces,

front, back, sides, top and bottom of door, door unit,

sidelites and/or transom

• Natural variations in color or texture in any finish shall not

be considered a defect.

• Failure to provide a proper overhang, damage caused by

direct rain exposure, damage caused by extreme

temperature, either from direct sunlight and or installation

of a storm door

• In most climate conditions you need to have an overhang

that extends at least half the distance of the height of

your entryway. For example, if the measurement from the

base of the door to bottom of the overhang is 10 feet, the

overhang should extend 5 feet, and a minimum of 3 feet

width projection on each side of unit

• For southern and western warm climates, wet climates or

if your door will receive direct sunlight during the hottest

part of the day, you should have an overhang that extends

the full height and up to twice the distance of the height

of your entryway.

• Installing a storm door can cause extreme heat buildup

from the sun or trap moisture depending on your

environment. Upon inspection, if the installation of storm

door caused damage to the door, that may void the

warranty.

• If proper flashing is not used including a sill pan and head

flashing when recommended overhang is not met, this could

void the warranty.

• Slight expansion or contraction of door panels, jambs and

slabs due to varying environmental changes is considered

normal and not a defect.

• Wood decay for any wood components that come in direct

contact with soil, mildew/mold are not considered decay.

• Condensation and or damage as a result from condensation

• Structural integrity issues caused by improper installation of

hardware or improper sizing of door slab

For additional information, parts, warranty details, or technical information contact Steves & Sons 1-800-617-8586

stevesdoors.com

Jan 2020

Fiberglass Doors

Reliant

Fiberglass Doors

Regency

Fiberglass Doors

Legacy

Steel Doors

Element

10 Years Limited

25 Years Limited

Lifetime Limited

5 Years Limited

Lifetime Limited

1 Year LimitedExterior Wood Doors

Interior Doors

Product Door Slab

This limited warranty including all following facets, subjects,

classifications and descriptions regarding qualified slabs, glass

and components does not cover the following circumstances and

are not considered the responsibility of Steves & Sons.

Summary of content (4 pages)

PAGE 1
STEVES & SONS PRODUCT WARRANTY Steves & Sons products are designed and built to provide lasting value for your home. We warrant to the original owner, if your Steves & Sons product exhibits a defect in material or workmanship within the time periods outlined below from the initial purchase.
PAGE 2
STEVES & SONS PRODUCT WARRANTY • Damage or poor product performance resulting from the installation of product in a condition that exceeds product design standard or certified specs, and/or does not conform to applicable building standards • Decorative glass, caming, grilles, clavos, and clear beveled glass panels are hand-made and may vary from one piece to another. Slight variations in color, thickness, beveled width, distortion, bubbles and minor scratches are not considered defects.
PAGE 3
STEVES & SONS PRODUCT WARRANTY CLAIMS PHOTOGRAPHING AND WARP TOLERANCES Claims must be initiated during the warranty period. To initiate a Action on any claims for warping or for photographing may be claim, please contact the warranty claims dept at deferred, at the option of the manufacturer for a period not to warranty@stevesdoors.com or call 1-800-617-8586. Claimant exceed 12 months from date of claim. will be required to provide proof of premise ownership and the date of product purchase.
PAGE 4
STEVES & SONS PRODUCT WARRANTY CARE AND FINISHING (Continued) Doors should not be subjected to abnormal heat, extreme dryness, humid conditions or sudden change therein. They should be conditioned to average prevailing relative humidity of the locality before hanging. It has been frequently observed that doors have warped during the early stages of their use but have straightened out after they have become fully conditioned to the moisture and temperature of the environment.