Use and Care Manual

Steve Silver Company Dining Chairs
- Assembly Troubleshooting Guide
The most important element of correct chair assembly is to tighten the bolts as
directed. Prematurely tightening the bolts can lead to numerous issues and will
lengthen the assembly time. Listed below are the most common issues in chair
assembly and their easy solutions.
PROBLEM: Chair is unlevel.
Cause 1:
Unlevel chairs can occur if the bolts are fully tightened before all bolts are
attached. There is a variance in the alignment of this chair to allow the chair to
be assembled more easily.
Solution:
Loosen each bolt in the seat box (front legs, back corner blocks and back apron)
until they are finger tight. Place the chair upright on the floor. Sit in the chair for
about 30 seconds. Carefully turn the chair upside down and tighten each bolt. The
chair will now be level.
Cause 2:
Unlevel chairs can occur if one or more of the floor glides are missing from the
bottom of the chair leg.
Solution:
Request a set of floor glides from the e-mail address below.
[e-mail]
PROBLEM: Bolts do not fit properly.
Cause:
This issue can occur when the bolts are tightened fully before all bolts are
attached. There is a variance in the alignment of the bolts to allow the chair to be
assembled more easily. Tightening the bolts prematurely can cause the holes for
the other bolts to become slightly misaligned, causing the remaining bolts not to
fit properly.
Solution:
Make sure each bolt in the seat box (front legs, back corner blocks and back
apron) is loosened until finger tight. This will allow you to realign the holes, and
the bolts will now fit properly.
Questions?
Please call us at 1 800 344 7278, and we will be happy to help you.