Warranty

STEP2 LIMITED WARRANTY
Published 02/21/2007 10:37 AM | Updated 02/04/2021 03:59 PM
What is the Step2 product warranty?
Step2 manufactures high quality toys, which encourage creative play,
as well as innovative home and garden products. We warrant to the
original purchaser this product is free of defects in materials or
workmanship for three years, (*special provisions noted below)from
the date of purchase (sales receipt,electronic conrmationor proof of
purchaseis required).
At the solediscretion of The Step2 Company, the remedies available
under this warranty will be either replacement of the defective part
or refund of the product purchase price.There are
limitedreplacement partsavailable for purchase after the warranty
expires - please visit www.step2.com/parts or contactStep2 Customer
Servicefor details.
This warranty is valid only if the product has been assembled and
maintained per Step2 guidelines, anddoes not cover abuse,
accidents, commercial use beyondsix months, vandalism, lossor any
other cause not arising from defects in material and workmanship.
Additionally, warranty does notinclude cosmetic issues (ex: fading,
scratches, etc.)resulting from normal wear or dirt, water retention,
internal/external surfacecontamination from exposure to
environmental conditions and inclement weather. Inclement
weather includes storms, tornados, hurricanes, hail, sleet, ice,
moisture, rain, ooding, snow, sun, wind, etc.
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