Owner's Manual
Table Of Contents
Warranty
The
following
warranty
statement is effective
for
all Stem Audio products
as
of
May 1st, 2019. Stem
Audio warrants
that
this product
is
free
of
defects in both materials and workmanship. Should any part
of
this product be defective,
the
Manufacturer agrees,
at
its option,
to
repair
or
replace
with
a like-new
replacement any defective part(s) free
of
charge (except transportation charges)
for
a period
of
two
years
for
all products. This
warranty
period begins on the date
the
end-user is invoiced
for
the product,
provided
the
end-
user provides
proof
of
purchase
that
the
product
is still
within
the
warranty
period
and returns
the
product
within
the
warranty
period
to
Stem Audio
or
an authorized Stem Audio dealer
according
to
the
Product Return and Repair Policy listed below. All inbound shipping costs are the
responsibility
of
the
end-user, Stem Audio
will
be
responsible
for
all outbound shipping costs.
Product Return and Repair Policy
1. Return
to
seller
if
purchased through an authorized dealer Proof
of
purchase date from reseller
within
the
warranty
period
must
be provided
by
the
end-user Seller may,
at
its discretion, provide
an
immediate exchange
or
repair
or
may return
the
unit
to
the manufacturer
for
repair
2. Return
to
Manufacturer
a.
An
RMA
(return merchandise authorization) number
must
be obtained
by
the
end user
from
Stem
Audio
b.
The end-user
must
return
the
product
to
Stem Audio
with
proof
of
purchase (showing purchase
date)
for
a
warranty
claim, and display
the
RMA
number on
the
outside
of
the
shipping package.
THIS
WARRANTY
IS
VOID
IF:
The
product has been damaged
by
negligence, accident, act
of
God,
or
mishandling,
or
has
not
been
operated in accordance
wi
th
the
procedures described in
the
operating and technical instructions; or;
The product has been altered
or
repaired by
other
than
the
manufacturer
or
an authorized service
representative
of
the
Manufacturer; or; Adaptations
or
accessories other than those manufactured
or
provided
by
the
Manufacturer have been made
or
attached
to
the
product which, in
the
determination
of
the
Manufacturer, shall have affected
the
performance, safety
or
reliability
of
the
product; or; The
product's original serial number has been modified
or
removed.
NO
OTHER
WARRANTY,
EXPRESS
OR
IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR USE, APPLIES TO THE PRODUCT.
MANUFACTURER'S MAXIMUM LIABILITY HEREUNDER
SHALL
BE
THE
AMOUNT
PAID BY THE END
USER
FOR
THE PRODUCT.
The manufacturer shall
not
be liable
for
punitive, consequential,
or
incidental damages, expenses, or
loss
of
revenue
or
property, inconvenience,
or
interruption in operation experienced
by
the
end-user
due
to
a malfunction in the purchased product. No
warranty
service performed on any product shall
extend the applicable
warranty
period. This
warranty
extends only
to
the
original end-user and
is
not
assignable
or
transferable.
Th
is
warranty
is governed
by
the
laws
of
the
State
of
California.
For more
info
rmation
or
technical
support
please refer
to
our
website
www.stemaudio.com, email us
at
customerservice@stemaudio.com,
or
call (949)
877-7836.