Owner's Manual
Table Of Contents
Warranty
The following
warranty
statement is effective
for
all Stem
Audio
products
as
of
May 1st,
2019
. Stem
Audio
warrants
that
this
product is free
of
def
ec
ts
in both materials and workmanship. Should any
part
of
this product be defective, the Manufacturer agrees,
at
i
ts
option,
to
repair
or
replace
with
a like-new
replacement any defective part(s) free
of
charge (except transportation charges)
for
a period
of
two
years
for
all products. This warranty period begins on
the
date
the
end-user
is
invoiced
for
the product,
provided
the
end-user provides
proof
of
purchase
that
the
product
is still
within
the
warranty
period
and returns
the
product within the warranty period
to
Stem
Audio
or
an authorized Stem Audio dealer
according
to
the
Product Return and Repair Policy listed
below
. All inbound shipping costs are the
responsibility
of
the end-user, Stem Audio will be responsible
for
all outbound shipping costs.
Product Return and Repair Policy
1. Return
to
seller
if
purchased through an authorized dealer
Proof
of
purchase date from reseller
within
the
warranty
period
must
be
provided by
the
end-user Seller may,
at
its discretion, provide an
immediate exchange
or
repair
or
may return the
unit
to
the
manufacturer
for
repair
2. Return
to
Manufacturer
a.
An
RMA (return merchandise authorization) number
must
be obtained
by
the
end user from Stem
Audio
b. The end-user
must
return
the
product
to
Stem Audio
with
proof
of
purchase (showing purchase
date)
for
a
warranty
claim, and display the
RMA
number on
the
outside
of
the shipping package.
THIS
WARRANTY
IS
VOID
IF
:
The product has been damaged
by
negligence, accident, act
of
God,
or
mishandling, or has
not
been
operated in accordance
with
the procedures described in
the
operating and technical instructions;
or
;
The product has been altered
or
repaired
by
other
than
the manufacturer
or
an authorized service
representative
of
the
Manufacturer;
or
; Adaptations
or
accessories
other
than those manufactured
or
provided
by
the Manufacturer have been made
or
attached
to
the product which, in the determination
of
the
Manufacturer, shall have affected the performance, safety
or
reliability
of
the
product; or; The
product's original serial number has been modified
or
removed.
NO OTHER WARRANTY,
EXPRESS
OR IMPLIED, INCLUDING WARRANTIES
OF
MERCHANTABILITY OR FITNESS
FOR
ANY
PARTICULAR USE, APPLIES TO THE PRODUCT.
MANUFACTURER'S MAXIMUM LIABILITY HEREUNDER SHALL
BE
THE AMOUNT PAID BY THE END
USER
FOR THE PRODUCT.
The manufacturer shall
not
be liable
for
punitive, consequential,
or
incidental damages, expenses,
or
loss
of
revenue
or
property, inconvenience,
or
interruption in operation experienced
by
the end-user
due
to
a malfunction
in
the purchased product.
No
warranty
service performed on any product shall
extend
the
applicable warranty period. This
warranty
extends
only
to
the original end-user and is
not
assignable
or
transferable. This
warranty
is governed
by
th
e
laws
of
the State
of
California.
For more information
or
technical su
pport
please refer
to
our website
www
.s
temaudio.com, email us
at
customerservice@stemaudio.com, or call (949)
877-7836.