Owner's Manual

The following warranty statement is effective for all Stem Audio products as of May 1st, 2019. Stem
Audio ("the Manufacturer") warrants that this product is free of defects in both materials and
workmanship. Should any part of this product be defective. the Manufacturer agrees, at i ts option. to
repair or replace with a like-new replacement any defective part(s) free of charge (except
transportation charges) for a period of two years for all products. This warranty period begins on the
date the end-user is invoiced for the product, provided the end-user provides proof of purchase that
the product is still within the warranty period and returns the product within the warranty period to
Stem Audio or an authorized Stem Audio dealer according to the Product Return and Repair Policy
listed below. All inbound shipping costs are the responsibility of the end-user, Stem Audio will be
responsible for all outbound shipping costs.
Product Return and Repair Policy
1. If purchased directly from Manufacturer (Stem Audio):
An RMA (Return Merchandise Authorization) number must be obtained by the end user from
Stem Audio. Product serial number and proof of purchase must be presented in order to request
an RMA number for a warranty claim. The end-user must return the product to Stem Audio and
must display the RMA number of the outside of the shipping package.
2. If purchased through an authorized dealer, return to seller:
End-users should refer to seller's return policy. Seller may, at its discretion, provide an
immediate exchange or may return the product to the Manufacturer for repair.
THIS WARRANTY IS VOID IF : The product has been damaged by negligence, accident, act of God, or
mis-handling, or has not been operated in accordance with the procedures described in the operating
and technical instructions; or; The product has been altered or repaired by other than the
manufacturer or an authorized service representative of the Manufacturer; or; Adaptations or
accessories other than those manufactured or provided by the Manufacturer have been made or
attached to the product wh i ch, in the determination of the Manufacturer. shall have affected the
performance, safety or reliability of the prod-uct; or; The product's or iginal serial number has been
modified or removed.
NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR ANY PARTICULAR USE . APPLIES TO THE PRODUCT . MANUFACTURER'S MAXIMUM
LIABILITY HEREUNDER SHALL BE THE AMOUNT PAID BY THE END USER FOR THE PRODUCT.
The Manufacturer shall not be liable for punitive, consequential. or incidental damages, expenses. or
loss of revenue or property, inconvenience, or interruption in operation experienced by the end- user
due to a malfunction in the purchased product. No warranty service performed on any product shall
extend the applicable warranty period. This warranty extends only to the original end- user and is not
assignable or transferable. This warranty is governed by the laws of the State of California.
For more information or techni ca l support please refer to our website www.stemaudio.com, email us
at [e-mail]. or call [phone].