User Guide

6
N.B. If you do not solve the problem after checking these points, cut off the power supply at the main electrical panel and contact
our customer service (please refer to the LIMITED WARRANTY to obtain the phone numbers).
PROBLEM DEFECTIVE PART OR PART TO CHECK
The unit does not work
• Open circuit breaker or fuse
• Thermal protection activated
• Faulty connections
The unit runs continuously • Defective thermostat or wrong thermostat setting
The enclosure is extremely hot
• Defective thermal protection
• Blocked air vents
The desired room temperature cannot be reached
• One or more defective elements
• Defective thermostat or wrong thermosat setting
• Voltage lower than indicated on the nameplate
• Heat losses greater than the unit’s capacity
Overheating • Defective thermostat or wrong thermostat setting
The unit cycles under control of the thermal protection
(overheat indicator)
• Blocked air vents
The heater is on and the breaker trips
• Faulty connections
• Voltage higher than that indicated on the nameplate
N.B. In order for the warranty to be valid, the unit must be cleaned
regularly.
Cut off power supply at circuit breaker/fuse before cleaning the unit. Use a soft
rag for dusting. When cleaning, use only a damp rag and non-abrasive dish
soap. If you use a cleaning product, always wipe the product off properly to
avoid the discoloration of the unit. Do not use abrasive or chemical cleaners be-
cause they may damage the nishing. If the unit is used in a very dusty location,
use a vacuum brush to remove dust and other foreign objects from the grilles.
Note that cigarette smoke could yellow the discharge grille and that the best
way to prevent it is to clean the unit on a regular basis.
Do not use cleaning products identied with these symbols:
N.B. Note that there is electrical current linked to the unit even
if the thermostat is set off. This means that there is a risk of
electric shock as long as the unit is energized.
MAINTENANCE
TROUBLESHOOTING
MAINTENANCE AND TROUBLESHOOTING