SMART CONTROLLER • THERMOSTAT -1- Model: ASMC402 INS-ASMC402-US-0518 USER GUIDE
TABLE OF CONTENTS THE 360° COMFORT EXPERIENCE 3 COMPATIBILITY 4 WHAT’S IN THE BOX AND TOOLS REQUIRED 4 WARNING 5 BEFORE YOU START 6 Make the most of your MAESTRO Where to install your MAESTRO controller • thermostat Read this guide and watch the installation video Four steps to managing the comfort of your home 1 Install your MAESTRO controller • thermostat 2 Install your MAESTRO thermostats 3 Install the MAESTRO app and create your MAESTRO account 4 Build your MAESTRO network INSTALLING THE M
THE 360° COMFORT EXPERIENCE CONGRATULATIONS! You’ve chosen to entrust the heating of your home to the MAESTRO smart thermostat. The comfort of your family is now in your hands. Elegant, accurate and highly efficient, your new MAESTRO smart thermostat will help you reduce your energy bill and ecological footprint, so you can do your part for the environment. Create your own ecosystem in your home and take full control of your comfort with the MAESTRO mobile app.
COMPATIBILITY Your MAESTRO controller • thermostat can control electric baseboards, convectors and fan-forced heaters. IMPORTANT: This controller • thermostat is not compatible with: • Systems with inductive loads • Central heating systems • Systems with resistive loads that are: o inferior to 260 W at 208 VAC or 300 W at 240 VAC o superior to 3400 W at 208 VAC or 4000 W at 240 VAC Your controller • thermostat is compatible with 802.11 b/g/n Wi-Fi networks.
WARNING Before installing and operating this controller • thermostat, the owner and/or installer must read, understand and follow these instructions and keep them handy for future reference. If these instructions are not followed, the warranty will be considered null and void and the manufacturer deems no further responsibility for this product.
BEFORE YOU START MAKE THE MOST OF YOUR MAESTRO The MAESTRO controller • thermostat can function on its own, but it offers more options when used with MAESTRO thermostats and the MAESTRO app. By using the complete MAESTRO system, you’ll benefit from maximum comfort, flexibility and energy savings. For more information on the MAESTRO system, visit www.stelpro.
WHERE TO INSTALL YOUR MAESTRO CONTROLLER • THERMOSTAT The controller • thermostat allows you to control the other MAESTRO thermostats in your home. Install it in a room that is central, for example the main living area of your home, where it will be easily accessible. Since the controller • thermostat also serves as a thermostat, it will control the temperature of this room. You must install the controller • thermostat at approximately 5 ft. from the floor, on an indoor wall that faces the heating system.
READ THIS GUIDE AND WATCH THE INSTALLATION VIDEO Before you start, take a few minutes to carefully read this guide and watch the step-by-step video on installing the MAESTRO controller • thermostat. It will ensure safe and easy installation. The installation video is at the bottom of this page: www.stelpro.com/en-US/maestro Take full advantage of your MAESTRO controller • thermostat by also using the MAESTRO thermostats and the MAESTRO mobile app.
3 INSTALL THE MAESTRO APP AND CREATE YOUR MAESTRO ACCOUNT Download and install the MAESTRO app available for free in the App Store or on Google Play . TM TM After installing the app, create your user account. Once your MAESTRO network is set up, you will be able to control your MAESTRO system with any mobile device that is connected to this account.
INSTALLING THE MAESTRO CONTROLLER • THERMOSTAT IMPORTANT INSTALLATION OF THE CONTROLLER • THERMOSTAT MUST BE DONE BY A QUALIFIED ELECTRICIAN. 1 CUT OFF POWER SUPPLY To avoid any risk of electric shock, cut off the power supply on the lead wires from the electrical panel. Make sure the power is off by checking, for example, that the heating system remains off even if the setpoint temperature is higher than the ambient temperature (mechanical thermostat).
2 REMOVE EXISTING THERMOSTAT If an existing thermostat is being replaced, please follow these steps: NOTE : These instructions apply to a thermostat with a °STELPRO mounting plate. 1 - Loosen the screw at the base of the thermostat, without completely removing it, to separate the thermostat from the mounting plate. 2 - Gently pull the thermostat to gain access to the wires. 3 - Disconnect the thermostat wires from those of the heating system and power supply. 4 - Remove the mounting plate.
3 SECURE THE MAESTRO CONTROLLER • THERMOSTAT MOUNTING PLATE Secure the MAESTRO controller • thermostat mounting plate to the electrical box using the screws supplied. 1 - Loosen the screw at the base of the MAESTRO controller • thermostat, without completely removing it, until the control- ler • thermostat and the mounting plate are no longer holding together. 2 - Slide the mounting plate downward and then pull on it to separate it from the controller • thermostat.
4 CONNECT THE WIRES Using the caps supplied (2), connect the wires of the MAESTRO controller • thermostat to those of the heating system and power supply according to the corresponding connection diagram (2 or 4 wires). Tighten the caps onto the wires to ensure the connection is secure. Then place all the wires inside the electrical box. NOTE : If the electrical wires are aluminum, use CO/ALR connectors instead (not supplied).
5 SECURE THE CONTROLLER • THERMOSTAT ON THE MOUNTING PLATE Align and secure the controller • thermostat on the mounting plate. 1 - Ensure the air vents in the controller • thermostat are clean and clear of any obstruction. 2 - Align the slot on the top of the controller • thermostat with the slot on the mounting plate. 3 - Then secure the controller • thermostat to the mounting plate making sure that the wires do not get pinched between the unit and the mounting plate.
6 TURN POWER BACK ON Restore power to the heating system and controller • thermostat. Then ensure the controller • thermostat turns on. If the controller • thermostat does not turn on, touch the screen. The controller • thermostat should turn on. If it doesn’t, read the “Controller • thermostat troubleshooting” section on page 39. Once installed, the controller • thermostat will prompt you to choose a language, temperature format, time format and heat mode.
7 SET-UP BASIC OPTIONS ON FIRST START 4 SETTINGS TO BE SET: > Language (Francais / English) > Temperature format (°Celsius / °Fahrenheit) > Time format (12 hours / 24 hours) > HEATING MODE (Baseboard / Fan-forced heater) ENGLISH FRANCAIS - 16 -
ENJOY THE FULL 360° COMFORT EXPERIENCE HOME SCREEN From the home screen, you can access all MAESTRO controller • thermostat functionalities.
USING THE CONTROLLER • THERMOSTAT CONTROLLING YOUR MAESTRO SYSTEM WITH THE MAESTRO APP If you wish to use the MAESTRO app to control the temperature of your home from wherever you are, you must connect your controller • thermostat to your home’s Wi-Fi network and register the controller • thermostat in the MAESTRO app. You will then be able to enjoy all the advantages of the MAESTRO system.
5 - A message will appear on the WI-FI SETUP screen informing you that the connection has been established. Tap OK to confirm the connection. The registration code of your controller • thermostat will appear in the REGISTRATION screen. 6 - Enter the code in the MAESTRO app when prompted by the app’s start-up wizard. Once your home is registered, you can start connecting your thermostats.
CREATING YOUR HOME’S MAESTRO NETWORK Your controller • thermostat communicates with the MAESTRO thermostats through a Zigbee network for which it is the coordinator. To create your MAESTRO account, you must connect your thermostats to the MAESTRO controller • thermostat. Make sure to connect the thermostat closest to the MAESTRO controller thermostat first and then each of the other thermostats by gradually working outwards.
Without the MAESTRO app The thermostat can be connected to the controller • thermostat even if the controller • thermostat is not linked to a Wi-Fi network. 1 - On the controller • thermostat, access SETTINGS > ZIGBEE SETUP > ADD A NEW THERMOSTAT. The screen ADD A NEW THERMOSTAT on the controller • thermostat will display the Zigbee channel being used. 2 - On the thermostat, access menu 1 and select the channel displayed by the controller • thermostat.
CHANGING STATUSES OR ACTIVITIES In the MAESTRO system, your home can be in one of the four following statuses: I am away; I am home; I am on vacation; Standby. Statuses serve to automatically adjust the temperature of your home regardless of whether someone is home. DESCRIPTION OF STATUSES I am away: Nobody is home for a few hours (e.g. at work). The temperature can be lowered to save on energy. By default, the setpoint temperature is 7 °F lower than the default setpoint temperature.
EXAMPLES OF STATUS AND ACTIVITY CHANGES I am home Setpoint programmed at 70°F Example 1 STATUS 70°F MANUAL SETPOINTS I am away Setpoint programmed at 63°F 70°F Setpoint active 63°F 64°F 70°F 64°F 64°F PROGRAMMED ACTIVITIES 7 am Example 2 STATUS 8 am 70°F MANUAL SETPOINTS 9 am 10 am 70°F 11 am 1 pm 2 pm 3 pm 64°F STATUS 8 am 5 pm 70°F 64°F House cleaning 68°F 7 am 4 pm 63°F PROGRAMMED ACTIVITIES Example 3 12 pm 9 am 70°F 10 am 70°F 11 am 12 pm 1 pm 63°F 68°F 2
SELECTING A STATUS FOR YOUR HOME 1 - Access STATUS STATUS on the home screen. 2 - Tap the desired status (I am away, I am home, I am on vacation, Standby). The set- point temperature for all thermostat groups will adjust based on the selected status, and the controller • thermostat will return to the home screen. NOTE : Check the default values on page 22. I am Away I am Home I am on Vacation Standby Activities SELECTING AN ACTIVITY 1 - Access STATUS > ACTIVITIES.
MANAGING GEOFENCING NOTE : Geofencing only works when you are using the MAESTRO app. Geofencing establishes a boundary of 1.2 mi radius around the home. If you activate geofencing, the MAESTRO app will geolocate your mobile devices (with the “Use this mobile device” option activated) to determine if someone is inside the geofence boundary.
ACTIVATING OR DEACTIVATING GEOFENCING You can activate and deactivate geofencing directly on your controller • thermostat or in the MAESTRO app. However, you must first set your geofencing boundary and select the option “Use this mobile device” in the MAESTRO app. 1 - Access SETTINGS icon will appear to the right of the selected option. 3 - Tap APPLY to confirm the selection.
DEFINING THE SETPOINT TEMPERATURE OF THE CONTROLLER • THERMOSTAT Your controller • thermostat controls the temperature of the room in which it is installed. By default, the setpoint temperature is defined at 70 °F. 1 - Access THERMOSTAT . 2 - Use the arrow buttons to adjust the setpoint temperature. The icon will display to confirm the selection.
TEMPORARILY MODIFYING THE SETPOINT TEMPERATURE OF A GROUP OF THERMOSTATS The purpose of groups is to link together several thermostats so that their temperature can be controlled simultaneously. For example, you could create a group for all the thermostats in your home’s shared living spaces and another for those in the bedrooms. After creating a group with the MAESTRO app, you can then temporarily modify the setpoint temperature from the controller • thermostat.
TEMPORARILY MODIFYING THE SETPOINT TEMPERATURE OF A THERMOSTAT In the MAESTRO system, each thermostat is part of a group and all the thermostats in a given group will share the same setpoint temperature for a status or activity. You can, however, modify the temperature of a single thermostat to temporarily increase or lower the temperature in a room. This temperature will be applied until the status of the home changes or until an activity associated with this group begins.
REMOVING A THERMOSTAT FROM THE HOME You may need to remove a thermostat from your home; for example, if you need to replace it. The thermostat will then be disconnected from the controller • thermostat and you will no longer be able to control it from the controller • thermostat or the MAESTRO app. NOTE : Although it also serves as a thermostat, the controller • thermostat cannot be removed from the home. You can, however, move it from one group to another using the MAESTRO app. 1 - Access GROUPS .
ACTIVATING OR DEACTIVATING OPEN WINDOW DETECTION OPEN WINDOW 1 - The MAESTRO controller • thermostat can detect a drastic drop in temperature, like an open window in winter. The controller • thermostat then automatically fixes the setpoint temperature at 44 °F to avoid heating the room unnecessarily. Access SETTINGS > OPTIONS > OPEN WINDOW. 2 - Tap Detection Off or Detection On. The Detection Off Detection On icon will appear to the right of the selected option.
LOCKING OR UNLOCKING THE CONTROLLER • THERMOSTAT SCREEN You can lock or unlock the screen of the controller • thermostat or the keyboards of all thermostats connected to the controller • thermostat to prevent the setpoint temperature from being modified directly on these units. 1 - Access SETTINGS > OPTIONS > LOCK. 2 - Under THIS THERMOSTAT, select Unlock or Lock. The icon will appear to the right of the selected option. 3 - Under ALL THERMOSTATS, select Unlock or Lock.
VIEWING ACTIVE ALERTS The controller • thermostat displays different types of alerts. Alerts generally serve to inform you of a system malfunction that needs to be resolved. 1 - On the home screen, tap or access SETTINGS > ALERTS. The ALERTS screen will display all active alerts. 2 - Tap an alert for details. Details for an alert include the name of the thermostat in question and advice for solving the problem.
VIEWING TECHNICAL INFORMATION ON THE CONTROLLER • THERMOSTAT The °STELPRO screen displays the following technical information on the controller • thermostat: NOTE : You may need to provide the following information when contacting °STELPRO technical support. • Thermostat Version • Zigbee Version • Wi-Fi Version • Produced on (yyyy/mm/dd) • Control Checksum To access the °STELPRO screen, go to SETTINGS > °STELPRO. oSTELPRO Thermostat Version: 00.13 Zigbee Version : 1.0 Wi-Fi Version 1.
MODIFYING DISPLAY OPTIONS ON THE CONTROLLER • THERMOSTAT You can modify some display options on the controller • thermostat to suit your preferences. For more details on other options, read “Activating or deactivating open window detection” on page 31, “Activating or deactivating proximity sensor” on page 31, and “Locking and unlocking the controller • thermostat screen” on page 32. MODIFYING THE DISPLAY LANGUAGE 1 - Access SETTINGS > OPTIONS > LANGUAGE. 2 - Tap English or Français.
MODIFYING THE HEAT MODE The heat mode corresponds to the type of heating system that the controller • thermostat controls as a thermostat: baseboard/ convector or fan-forced heater. 1 - Access SETTINGS > OPTIONS > HEAT MODE. 2 - Tap Baseboard or Fan-Forced Heater. The icon will appear to the right of the selected option 3 - Tap APPLY to confirm the selection.
MODIFYING THE TIME FORMAT DISPLAY 1 - Access SETTINGS > OPTIONS > TIME FORMAT. 2 - Tap 24 Hours or 12 Hours. The icon will appear to the right of the selected option. 3 - Tap APPLY to save the selection. MODIFYING THE “SCREEN SAVER” OPTION The “screen saver” option allows you to choose the time of inactivity before the display goes off. The times options are 1, 5, 10 and 30 minutes. 1 - Access SETTINGS > OPTIONS > SCREEN SAVER. 2 - Tap the desired time.
RESETTING THE CONTROLLER • THERMOSTAT You can reset the controller • thermostat to its initial parameters (see “Controller • thermostat default values” on page 43). Follow these steps to reset the controller • thermostat: 1 - Access SETTINGS > RESET TO DEFAULT. 2 - Tap YES, then CONFIRM. The settings are automatically reset to their initial parameters and the controller • thermostat returns to the home screen.
CONTROLLER • THERMOSTAT TROUBLESHOOTING COMMON PROBLEMS The following table lists the most common problems and alerts that you may encounter with your controller • thermostat. If your problem does not appear in this table or if the suggested solutions do not solve the problem, visit the support section on our website (www.stelpro.com/en-US/support-maestro) or contact our customer service team at: 1-866-628-5776 450-441-6988 s.technique@stelpro.
Make sure that: • You have selected the correct controller • thermostat channel on the thermostat • The controller • thermostat is in pairing mode Impossible to establish the connection with a thermostat • The thermostats are not too far apart or • Exit the connection menu, return to it and try to re-establish the connection.
DEACTIVATING THE ZIGBEE NETWORK FROM A CONTROLLER • THERMOSTAT To re-build your network without losing your home configurations (groups, activities, Wi-Fi, etc.), you must first deactivate the Zigbee network on your controller • thermostat. 1 - Access SETTINGS > ZIGBEE SETUP > LEAVE NETWORK. 2 - Tap YES to confirm the deactivation. IMPORTANT : When the Zigbee network is deactivated, all the thermostats connected to it will disconnect.
MENU TREE HOME SCREEN STATUSES ACTIVITIES GROUPS GROUP THERMOSTATS Settings for selected thermostat Selected thermostat THERMOSTAT SETTINGS WI-FI SETUP ZIGBEE SETUP Scan networks Register device Add a new thermostat Leave network Language Temperature format ( F or C) o o Time format OPTIONS Heat mode Open window Lock/unlock keyboard Screen saver Proximity sensor ALERTS GEOFENCING RESET TO DEFAULT Thermostat Version Zigbee Version °STELPRO Wi-Fi Version Produced on (yyyy/mm/dd) Control Che
CONTROLLER • THERMOSTAT DEFAULT VALUES - 43 - Setpoint temperature 70 °F Wi-Fi connection Disconnected Zigbee connection Disconnected Home status I am home Temperature format Degrees Fahrenheit Time format 12 Hours Heat mode Baseboard Open window detection Deactivated Locking Keyboard unlocked Screen saver 1 minute Proximity sensor Activated Geofencing Deactivated Group Only 1 group is defined (Central); setpoint temperature is 70 °F Activities No activity defined Name of contr
TECHNICAL SPECIFICATIONS ELECTRICAL DATA Supply voltage 208 VAC and 240 VAC, 50/60 Hz Minimum load Resistive only 300 W to 240 VAC, 50/60 Hz 260 W to 208 VAC, 50/60 Hz Maximum load Resistive only 4000 W to 240 VAC, 50/60 Hz 3400 W to 208 VAC, 50/60 Hz TEMPERATURE DISPLAY Actual measured temperature 32 °F to 122 °F Temperature display increments 1 °F Temperature setpoint 41 °F to 86 °F Temperature setpoint increments 1 °F Zigbee IEEE 802.15.4 protocol Wi-Fi 802.
WARRANTY This unit has a 3-year warranty. If at any time during this period the unit fails to function properly, you must return it to the place of purchase with the invoice copy, or simply contact our customer service department (with an invoice copy in hand). In order for the warranty to be valid, the unit must have been installed and used according to instructions. If the installer or the user modifies the unit, he/she will be held responsible for any damage resulting from this modification.
