Owners manual
Once the scanning is complete, click on the Back button. The software asks you to save the
scan information that can be loaded later to resume recovery.
12. How to save scan information and how to use it for recovery?
Scan information can be saved on completion of scan process, or on stopping the scan process. A
popup message asks for saving the scan information file. Specify the destination and name of the
scan file.
To resume recovery by help of scan information file,
1. Run Stellar Phoenix Photo Recovery. Click Resume
Recovery button.
2. In the Resume Recovery screen, click Add Files
button. Open File dialog box is displayed.
3. Locate the scan information file that will be used to start
recovery process.
4. All files that were listed in the earlier scan process will be
shown in the Resume Recovery dialog box.
5. Click Scan button to proceed.
6. Select the files which you want to recover and click on
Recover button to save the file.
Note: Scan information file
is not an image of your
media. To resume recovery
using scan information, the
media that was scanned
must be attached to the
computer.
13. I do not want to use my drive directly for recovery. Can I still use the software for recovery?
Yes. You can create the image of the drive which is sector by sector copy of the drive to a file. Once
you create an image, you don’t need the drive to be scanned. The image can be used to scan and
recover the data.
14. How can I recover selective files?
Once the scanning is complete, you can select the specific files that you want to recover and click on
the Recover button to provide destination for saving of the files.
15. How to recover data from drive that contains bad sectors?
You can create the image of the drive which is sector by sector copy of the drive to a file. This
process will create an image of readable sectors through which data recovery can be done easily.
16. I have formatted my card. How can I recover my data?
Kindly follow the underlying steps:
1. Connect your card to the computer and run Stellar Phoenix Photo Recovery software and
click on Recover Photo, Audio & Video button.
2. Select the media or the memory card from the list.
3. Click on the Scan Now button.
4. Now the software will scan the media and show you a preview of the files that can be
successfully recovered.
5. Select the files which you want to recover and click on Recover button to save the file.