Instructions

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12. Troubleshooting
Malfunction Cause Remedy
LED floodlight without power ■ Fuse has blown,
not switched ON,
break in wiring
■ Short circuit
■ New fuse, turn on power switch,
check wiring with voltage tester
■ Check connections
Sensor-switched LED
floodlight will not switch ON
■ Twilight setting in night-time mode
during daytime operation
■ Mains switch OFF
■ Fuse blown
■ Detection zone not correctly
adjusted
■ Reset
■ Switch ON
■ Replace fuse, check connection
if necessary
■ Readjust
Sensor-switched LED
floodlight will not switch OFF
■ Continued movement within the
detection zone
■ Check zone and readjust if
necessary or apply shroud
Sensor-switched LED
floodlight keeps switching
ON and OFF
■ Animals moving in detection zone ■ Tilt sensor higher or fit shrouds to
target sensor; adjust detection
zone or fit shrouds
Sensor-switched LED
floodlight switches ON when
it should not
■ Wind is moving trees and bushes in
the detection zone
■ Cars in the street are detected
■ Sudden temperature changes due
to weather (wind, rain, snow) or air
expelled from fans, open windows
■ Sensor-switched LED floodlight
swaying (moving), resulting, for
example, from gusts of wind or
heavy precipitation
■ Change detection zone
■ Change detection zone
■ Adjust detection zone or install in a
dierent place
■ Fit sensor-switched LED floodlight
to a firm surface
LED floodlight is now shown
in the Bluetooth listing
■ Incorrect region selected ■ Settings
 Region EU/Region US
Forgotten password? ■ After entering wrong password:
"Reset password" button; switch
power supply OFF and back ON
again within 10minutes; then
re-enter password
App won't start ■ Location is not activated ■ Activate location in smartphone
settings
Settings for LED floodlight
are greyed out
■ LED floodlight is not declared as
group master (slave mode)
■ Set master floodlight
■ Declare LED floodlight as master
No Bluetooth LED floodlight
found
■ LED floodlight is not in reach
■ Bluetooth is deactivated on
smartphone
■ Check whether Bluetooth is
activated on smartphone or
reduce distance to the product
■ Re-start search
No connection being set up
from smartphone to LED
floodlight
■ Smartphone too close to device
■ Smartphone not compatible with
app
■ App version not up to date
■ Distance to LED floodlight at least
1.5 m
■ Use dierent smartphone
■ Update Smart Remote app in app
store