User Manual

Troubleshooting
UR-RT4 / UR-RT2 Operation Manual
35
For the latest support information, refer to the Steinberg website below.
http://www.steinberg.net/
No sound
Was the power of the device turned on before starting the DAW
software?
Before starting the DAW software, connect the device to a computer and turn on
the power of the device.
Is the monitor speaker switch turned on?
Confirm that the monitor speaker switch is turned on.
Is the buffer size set too low?
Increase the buffer size compared to the current settings; refer to the section
“Yamaha Steinberg USB Driver” (page 9) for instructions.
Unusual sound
(noise, interruption, or
distortion)
Does your computer satisfy the system requirements?
Confirm the system requirements. For the latest information, see the Steinberg
website below.
http://www.steinberg.net/
Are you recording or playing long continuous sections of audio?
The audio data processing capabilities of your computer will depend on a
number of factors including CPU speed and access to external devices. Reduce
the audio tracks and check the sound again.
Are the microphones properly connected to the device?
Connect a microphone with an XLR plug to the device. If you use a phone plug,
the volume may be insufficient.
Is the loopback function set properly?
Set Enable Loopback to off when not using the Loopback function. For
instructions, refer to the section “Settings Window” (page 18) or “Setup Window”
(page 14).