User manual

17739.704 | Z10 | 16.35
10 Legal guarantee
According to the German legal requirements, for this product the customer
has a 2 year legal guarantee.
The manufacturer warrants to the specialized trade a voluntary warranty
of 5 years from the invoice or receipt date. The manufacturer’s warranty
applies to products are purchased and in operation in an EU country or
Switzerland.
The seller will remove all manufacturing and material faults that occur
in the product during the legal guarantee period and affect the correct
functioning of the product. Natural wear and tear does not constitute a
malfunction. Legal guarantee does not apply if the fault can be attributed
to third parties, unprofessional installation or commissioning, incorrect or
negligent handling, improper transport, excessive loading, use of improper
equipment, faulty construction work, unsuitable construction location or
improper operation or use. Legal guarantee claims shall only be accepted if
notification of the fault is provided immediately after it is discovered Legal
guarantee claims are to be directed to the seller.
The seller must be informed before legal guarantee claims are pro-
cessed. For processing a legal guarantee claim an exact fault descrip-
tion and the invoice / delivery note must be provided.
The seller can choose to fulfil the legal guarantee either by repair or replace-
ment. If the product can neither be repaired nor replaced, or if this does not
occur within a suitable period in spite of the specification of an extension
period in writing by the customer, the reduction in value caused by the fault
shall be replaced, or, if this is not sufficient taking the interests of the end
customer into consideration, the contract is cancelled.
Any further claims against the seller based on this legal guarantee obligati-
on, in particular claims for damages due to lost profit, loss-of-use or indirect
damages are excluded, unless liability is obligatory by German law.