Installation Guide

11
MAINTENANCE & CARE
Disassembly:
1. Replacement parts may be available at Lowes or Home Depot.
2. When replacement parts are not available, please write or call
Price Pfister Consumer Service.
3. Always turn off water and release pressure before working on
your faucet.
Note: Trim Care
Cleaning instructions:
For all Handles and decorative finishes, use only a soft damp cloth
to clean and shine. Use of polish, detergents, abrasive cleaners,
organic solvents or acid may cause damage. Use of other than a
soft damp cloth will nullify the warranty.
Trim products which contain porcelain or other similar substances
are not acceptable for public areas or commercial use. Installation
of said trim is at users’ risk!
TROUBLESHOOTING TIPS
Temperature or flow does not remain consistent.
The cartridge assembly (D) may need cleaning. Shut off water
supply. Remove handle assembly (A), unscrew retainer sleeve (B)
and remove flange (C). Remove cartridge assembly (D) and
inspect cartridge (E) and inlets for debris or sediment and flush
with water. Reassemble the whole unit and test. If problem persist
you may need to replace the cartridge.
Sleeve (B) is too short.
Extension kid 910-563 is available at a nominal charge for valves
which have been roughed-in too far back in the wall. The kit
contains a one-inch stem extension, and a sleeve which is one
inch longer than the 972-300.
Dripping from either the tub spout or shower head.
Clean the cartridge assembly (D). check to ensure the two oval
O-Rings (F) on the back of the cartridge (E) are in place.
Reassemble cartridge, stem and bonnet assembly and handle.
Turn on the water and test. Of the unit still leaks, replace the
cartridge (E).
Make sure that both hot and cold-water inlets are turned on.
Water flow is very low.
Check the cartridge assembly (D), for debris. Sediment where
the water enters the shower head (G) can also cause this
symptom.
Water starts out hot and becomes cooler as handle is
rotated counter clockwise.
This is a potentially hazardous situation and should be corrected
before using the unit. Check the hot and cold inlet positions (hot-
left, cold-right). If you have a back to back installation, (where hot
and cold inlets are reversed) refer to valve body instruction sheet
for back to back installation.
Water flows from the shower head while filling the tub.
Check the position of the valve body (J). The letters SHWR
should be vase into the top and TUB on the bottom.
Water doesn’t get hot enough.
Remove hand (A), sleeve (B) and flange (C) and then refer to
valve body instruction sheets for adjusting temperature range.
Water flows from the tub spout while using the shower.
The seal inside of the diverter mechanism may have become
dislodged. The spout (H) may need replacement.
CLEANING CARTRIDGE
If temperature or flow does not remain constant, the cartridge
assembly (A) must be cleaned. Shut-off water supply. Remove
trip assembly (not shown). Remove screws (C), backup plate (B)
and cartridge assembly (A). inspect inlets for sediment and flush
with water. Inspect O-rings (D & E) for damage. Re-install
cartridge assembly (A) and backup plate (B) then turn on water
supply. If the problem persists replace cartridge assembly (A).
CAUTION: Do not disassemble cartridge (A).