Owner's manual
26
WPS-550-BUL-A Installation Manual
The color of the picture is not correct
•CheckWhiteBalanceandColor(Red/Blue)settings.
•Resetthecameratofactorydefaultsettings
Screenickerscontinuously
•Checkthecameralocationtomakesureitisnotpointing
directly towards the sun or bright light source
•Checkiftheickerlesscontrolissetcorrectly;propersettings
shouldreectrequiredrefreshrates.
•Resetthecameratofactorydefaultsettings
AGC settings are not available
•DAY&NIGHTModeissettoAUTO.ToenableAGCcontrol
change DAY&NIGHT to EXT, Color or B/W
RS-485 communication failure
•CheckwhethertheRS-485polarityisconnectedcorrectlyto
the RS-485 port.
•ChecktheCameraIDsettingandmakesurethereisnot
more than one device with the same ID on the RS485 network.
•ChecktheProtocolandBaudRateforalldevicesareset
tothesameconguration.
•Warning:ConictingsettingsoftheprotocolandBaudRateamongdevices
connected to the RS485 network could result in abnormal operation of the
camera. Ensure that the Protocol and Baud Rate for all devices are set to the
sameconguration.
OSD Menu appears randomly without prompt from user
Check the Pigtail - Verify that the pigtail is not pinched.
•SecureRS485Wiring-VerifythattheRS485wiresarenottouchingor
shorting on a metal box.
Condensation Appears on Camera Lens Cover
• Check the color of the beads in the Silica pack under the lens cover.
•Ifthebluecrystalshaveturnedpinkindicatingthatthepackhas
absorbed moisture, replace the pack with the spare provided with
the camera.
Camera Power Cycles Intermittently
• Check voltage at camera for proper voltage level.
•Connectcameralocallywithadifferentpowersupplytotest.










