User Manual

ECA-70MIXAMP-1-120 Installation Manual
pg. 13
© 2012 Episode®
Troubleshooting
Contacting Technical Support
Note: If any of the troubleshooting methods listed above do not resolve the issue, please contact our Technical Support department.
Phone: [phone]
Email: [e-mail]
No audio from any channel.
• Power cable to the amplier is incorrectly connected or
plugged into an outlet that does not have power. Check
connections and verify power on the outlet.
• Audio cable to the source component is not connected
properly, input or the cable is defective. Check connections
or replace cable with one that has been veried as good.
No audio from one or more channels.
• Audio cable to the source component is not connected
properly or the cable is defective. Check connections or
replace cable with one that has been veried as good.
• The Bridging switch is positioned incorrectly. Refer to instal-
lation instructions for proper settings.
• Check the connections of the speaker wire at both the
speaker and amplier.
No audio from one channel or one zone only.
• Check the front panel LED for the channel that is not work-
ing. If it is red, there may be a short on either one of the
speaker wires for that channel. Check wires and speaker
connections for shorts.
• The level adjustment on the channel is turned down. Turn it
slowly to the right to raise the volume.
• Test the bad channel by connecting it to a speaker that you
know works.
• Audio cable to the source component is not connected
properly or the cable is defective. Check connections or
replace cable with one that has been veried as good.
• The Bridging switch is positioned incorrectly. Refer to instal-
lation instructions for proper settings.
• Check the connections of the speaker wire at both the
speaker and amplier.
Hum or buzzing sound is heard.
• Check RCA input cables by removing them one at time
(powering down the amplier before disconnecting) and
checking to see if a connection or cable is to blame.
Amplier will not turn on.
• The amplier must be plugged into a live outlet.
• The power switch on the back panel must be on.
• Ensure 12V is present if using the trigger input.
Front Power Button Inoperative
• Set the Power Mode Switch to ON.