- Instruction Manual Residential Gas Water Heater

40
PROBLEMS
NOT ENOUGH HOT WATER
1.)Blowerwillnotrun.
a.“ON/OFF”controlswitchturnedoff. Turnswitchtothe“ON”position.
b.Blowerunplugged. Plugblowerbackinto115VACoutlet.
c.Nopoweratoutlet. Repairservicetooutlet.
d. Thermostat defective. Replacethermostat.
e. Control harness defective. Replacecontrolharness.
f.Highlimitcontrolcircuitopen.
Reducethewatertemperaturebelow140°F.
Turn the power switch to the off position.
Wait 10 seconds.Turn the powerswitch to
theonposition.Reducethe
temperatureset
pointtominimizelikelihoodofreoccurrence.
If
thisdoesnotsolvetheproblem,replacethe
thermostat.
g.Blowermotordefective. Replaceblowerassembly.
2.)Thermostatproblems
a. Thermostat set too low. Adjusttemperaturecontrolhigher.
b. Thermostat or ECO defective Replacethermostat.
3.)Others
a.Heaterundersized.. Reduce hot water use.
b.Lowgaspressure Contact dealer.
c.Incomingwaterisusuallycold. Allow more time for heater to reheat.
d.Leakinghotwaterpipesoffixtures. Haveplumbercheckandrepairleaks.
e. Heater not lit or thermostat not on. Refer to LIGHTING INSTRUCTIONS.
VENT PIPE TOO HOT (ABOVE 170°F [77°C]) Wrongburnerorice. Turnoffheaterandgas,cleanburnerhead.
YELLOW FLAME
Dirtinburnerports. Turnoffheaterandgas,cleanburnerhead.
Combustionairpathrestricted.
Check exhaust venting and air openings
in bottom base pan for obstructions or
blockage.
CONDENSATION Waterontheoorunderheater. See CONDENSATION section.
WATER LEAKS
Improperly sealed, hot or cold supply
connections, relief valve, drain valve or
thermostat threads.
Checkforleaks.SeeFigure1.
Leakagefromotherappliancesorwaterlines. Inspectotherappliancesnearwaterheater.
Condensationofueproducts. Refer to CONDENSATION section.
LEAKING T & P
Thermalexpansioninclosedwatersystem.
Installthermalexpansiontank(Do notplug
T&Pvalve).
Improperlysealedvalve.
Checkrelief valve forproper operation (Do
notplugT&Pvalve).
HOT WATER ODORS
(refer to cathodic protection)
High sulfate or mineral content in water
supply.
Drainandushheaterthoroughlythenrell.
Bacteriainwatersupply. Chlorinatewatersupply.
HOT WATER TOO HOT Thermostatsettoohigh.
Refer to TEMPERATURE REGULATION
section.
WATER HEATER SOUNDS Condensationdrippingonburner. Refer to CONDENSATION above.
SIZZLING - RUMBLING Sedimentatbottomofheatertank.
Cle an  sedi ment fr om ta nk. Refer to
DRAINING.
SOOTING Impropercombustion. Refer to Air Requirements.
BURNER WILL NOT STAY LIT-GOES OUT
4-5 SECONDS
Outletpolarityisreversed. Testpolarityandcorrect.
Highambientroomtemperature.
Contact a qualified service agency to
determine cause.
Defectivegasvalve. Replacegasvalve.
VENT GAS ODORS
Lackofairsupply.
Shut off water heater immediately and contact a
qualiedserviceagencytodeterminecause.
Improperlyinstalledventpiping.
Downdraft
Poor Combustion
TROUBLESHOOTING GUIDELINES
Theseguidelinesshouldbeutilizedbyaqualiedserviceagent.