Thunderbolt 3 Dual-4K Docking Station Actual product may vary from photos User Manual SKU#: TB3DK2DHV/TB3DK2DHVUE For the latest information and specifications visit www.startech.com/TB3DK2DHV www.startech.
Compliance Statements FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Safety Statements Safety Measures • Wiring terminations should not be made with the product and/or electric lines under power. • Cables (including power and charging cables) should be placed and routed to avoid creating electric, tripping or safety hazards. Mesures de sécurité • Les terminaisons de câblâge ne doivent pas être effectuées lorsque le produit et/ou les câbles électriques sont sous tension.
Table of Contents Compliance Statements.........................................................................1 Safety Statements...................................................................................2 Product Diagram.....................................................................................4 Front View.....................................................................................................................................................
Product Diagram Front View 1 1 Thunderbolt 3 Host Port Rear View 2 1 3 4 5 6 1 RJ45 Port 5 HDMI Port 2 VGA Port 6 USB-A Ports x 2 3 DisplayPort Port 1 7 Power Adapter Port 4 DisplayPort Port 2 7 To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.
Product Information Package contents • • • • • Docking Station x 1 Thunderbolt 3 Cable x 1 Universal Power Adapter x 1 Power Cords (NA/JP and ANZ for TB3DK2DPPD) (EU and UK for TB3DK2DPPDUE) x 2 User Manual x 1 Requirements Requirements are subject to change. For the latest requirements, please visit www.StarTech.com/TB3DK2DHV or www.StarTech.com/TB3DK2DHVUE.
USB Power Delivery This docking station supports USB Power Delivery, which means it delivers up to 85 watts of power to the Host Computer (your laptop’s Thunderbolt 3 port must support Power Delivery). USB Power Delivery is a specification that allows power to be sent over a USB-C or Thunderbolt 3 cable that supports the specification. Thunderbolt Operating Temperature Due to the high performance of Thunderbolt technology, Thunderbolt products sometimes generate more heat than traditional hardware.
3. Connect the provided Thunderbolt 3 Cable to a Thunderbolt 3 Port on the on the docking station and the other end to a Thunderbolt 3 port on the Host Computer. Connecting the Docking Station 1. Connect a USB Peripheral Device to either the USB-A Ports or Thunderbolt 3 Port on the back of the Docking Station. Devices may include USB peripherals, headset, microphone, etc. Notes: The USB-A Ports located at the back of the docking station are standard USB 3.0 throughput ports.
Notes: Video output capabilities are dependent on the video card and hardware specifications of your connected Host Computer. Driver installation When the docking station is powered and you connect it to your laptop, the required drivers are installed automatically. You may see a pop-up message requesting permission to allow the docking station to connect to your computer. If a pop-up message appears, do the following: 1. Click on the pop-up message. 2. Click on Always Connect. 3.
Note: The DisplayPort Port does not support Multimode DisplayPort. Type of Display Adapter (sold separately) HDMI DisplayPort to HDMI 4K Audio / Video Converter (DP2HD4KS) DVI DisplayPort to DVI Adapter (DP2DVIS) VGA DisplayPort to VGA Adapter (DP2VGA2) Visit www.StarTech.com for a range of active DisplayPort video adapters and cables. Supported video resolutions Thunderbolt technology supports both video and data throughput.
The docking station supports the following maximum resolutions: Displays Maximum Resolution 1 DisplayPort (CH. 1 or 2) 4096 x 2160p (60Hz) 1 VGA (CH. 1) 1920x1200 (60Hz) 1 HDMI (CH. 2) 4096 x 2160p (60Hz) 2 DisplayPort (CH. 1) + DisplayPort ( CH. 2) 4096 x 2160p (60Hz) 2 DisplayPort (CH. 1) + HDMI (CH. 2) 4096 x 2160p (60Hz) 2 VGA (CH. 1) + DisplayPort (CH. 2) 1920 x 1200 (60Hz) / 4096 x 2160p (60Hz) VGA (CH. 1) + HDMI (CH 2.
• Video output capabilities are dependent on the video card and hardware specifications of your connected host laptop. Video and download bandwidth allocation Thunderbolt technology carries video and data bandwidth, and it prioritizes video bandwidth to help ensure seamless display performance. The performance of the remaining docking station ports (e.g. the USB 3.0 ports) depends entirely on the display and I/O (input and output) configuration that you have used.
The amount of download bandwidth allocated depends on several variables including the number, type, resolution, and refresh rate of your connected display(s): Video and I/O Data only (No displays) Single display - 4K Dual display - 4K Video Channel 1 N/A 4096 x 2160p Video Channel 2 N/A N/A (4K) 4096 x 2160p 4096 x 2160p (4K) (4K) I/O Bandwidth Remaining Download: 22Gbps Upload: 22Gbps Download: 22Gbps Upload: 22Gbps Download: 8Gbps Upload: 22Gbps To view manuals, videos, drivers, downloads, te
Troubleshooting If you are experiencing device detection issues, there are some quick tests that you can complete to narrow down the source of the issue. Update your computer to use Thunderbolt 3 • Visit http://thunderbolttechnology.net/updates and look for your computer in the list of affected computers. To update your computer, follow the instructions on the website or contact your computer’s manufacturer. Verify that your components are Thunderbolt compliant • A 50 cm StarTech.
with the first setup. Verify USB Power Delivery support • Your laptop’s Thunderbolt 3 port must support USB Power Delivery 2.0 in order to power and charge your laptop. • Your laptop’s USB Power Delivery draw must be equal to or less than 85 watts of power. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.
Warranty Information This product is backed by a three-year warranty. For further information on product warranty terms and conditions, please refer to www.startech.com/warranty. Limitation of Liability In no event shall the liability of StarTech.com Ltd. and StarTech.
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