User Guide

 Use the video cable, KVM switch, video source, and video destination in
another setup to see if the problem is with the components or the setup.
 Use a different video cable, KVM switch, video source, and video
destination in your setup to see if the problem persists. Ideally, you should
test a component that you know works in another setup.
When you test your cables, it is recommended that you do the following:
 Test each cable individually.
 Use short cables when you are testing.
When you test the video source and video destination, it is recommended that
you do the following:
 Remove the KVM switch from your setup and test to make sure that the
video source and video destination work together without the KVM switch.
 Test to make sure that the video source and video destination work
together at the resolution that you want to use.
Note: In order for your setup to work properly, the video source, KVM switch,
and video destination all need to support the resolution that you are using.
Troubleshooting
Certain KVM ports or computers are working but not all of them. What do I do?
There are four troubleshooting actions that you can try if some but not all of the
ports and your computer are working with the KVM switch.
 To determine if a specific cable is the source of the problem, switch the
cables that connect the KVM switch to the computers to one working