User Guide

If you cannot get a wireless, gaming, or combo mouse and keyboard to work, we
recommend that you insert the mouse or keyboard into the USB hub ports on the
KVM switch, provided the KVM switch has USB hub ports (the ports are marked
on the back of the KVM switch). If the KVM switch has hotkey functionality, you
will lose the functionality when you switch the keyboard out of the dedicated
keyboard port.
Troubleshooting
Everything is hooked up but nothing is working. What should I do?
There are some quick tests that you can perform to rule out potential issues. You
can test to make sure that the following components are working correctly and
are not the source of the issue:
 Video cables
 KVM switch
 Video source (such as a DVR or computer)
 Video destination (such as a monitor or projector)
Note: When you are testing your setup components, it is recommended that you
avoid using any video adapters. For example, if you are converting a VGA
source to HDMI to be used with an HDMI extender, you should test with an HDMI
source.
To test your setup components, try the following: