User Manual

Instruction manual
7
Windows OS
1. Click the Safely remove Hardware and Eject Media icon in the task bar.
2. Select the hard drive in the list of storage devices.
3. When a message appears saying that it’s safe to remove the hard drive, press the
power button next to the slot that contains the hard drive that you want to remove.
4. Press the hard drive eject button on the dock and remove the hard drive from the
dock.
Warning! If you remove the hard drive before the message that says it’s safe to do so
appears, you could experience lost or corrupted data.
macOS
1. Close any open windows that list the contents of the hard drive.
2. On the desktop, drag the USB storage icon onto the trash can icon.
3. Wait 15 seconds and then press the power button next to the slot that contains the
hard drive that you want to remove.
4. Press the hard drive eject button on the dock and remove the hard drive from the
dock.
Troubleshooting
The computer isn’t detecting my hard drive
If you’re using an ASMedia Host Controller and have installed the manufacturer’s
driver, your computer may not detect your hard drive or processes may fail to
complete.
To resolve this issue, try to update your driver software to the Microsoft USB xHCI
Compliant Host Controller.