Warranty

You agree that replacement or refund, as applicable, under the warranty services described
herein is your sole and exclusive remedy with respect to any breach of the StarTech.com limited
warranty set forth herein. If, despite the foregoing limitations, for any reason StarTech.com
becomes liable to you for damages incurred by you in connection with this agreement, then, the
liability of StarTech.com will be limited to the amount equal to the price paid for product.
Some states or provinces/jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages for consumer products. In addition, some areas such as the European
Union may have additional national or regional guidelines of mandatory minimum product
warranty. In such jurisdictions, the exclusions, limitations or defined warranty periods of this
limited warranty may not apply to you. StarTech.com will uphold all national or regional
guidelines of mandatory minimum product warranty, where the legal minimum timeframe is not
met by the original StarTech.com warranty stated for the product.
Warranty Length
The original customer purchasing the StarTech.com Product is covered under the StarTech.com
Warranty Program for the defined warranty period, starting from the date of original purchase. If
no proof of purchase (receipt or invoice of purchase) can be presented upon request,
StarTech.com cannot be held responsible for warranty service.
What is NOT Covered
It is important to note that our warranty is not an unconditional guarantee for the duration of the
Program. Any replaced parts become the property of StarTech.com. The Program does not apply
to the software component of a product or a product which has been damaged due to accident,
misuse, abuse, improper installation, usage not in accordance with product specifications and
instructions, natural or personal disaster, or unauthorized alterations, repairs or modifications.
The Program does not cover any events such as:
 Any damages unrelated to manufacturing defects
 Any unsuitable environment or use of the product, as determined by StarTech.com
 Any product which has been modified without official permission from StarTech.com, or
on which the serial number or warranty sticker has been defaced, modified, or removed
Damage, deterioration or malfunction resulting from:
 Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of god, commercial
or industrial use, unauthorized product modification or failure to follow instructions
included with the product
 Third party products using StarTech.com components will not be covered by warranty.
See your vendor or the manufacturer for information about servicing
 Any shipment damages (claims MUST be made with the carrier)
 Unauthorized repairs to a StarTech.com product will void the warranty