External KVM control over IP Server Remote Control External KVM control over IP SV1115IPEXT Instruction Manual Actual product may vary from photo
FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Instruction Manual Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Required cables and hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Instruction Manual SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 RADIUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Serial Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Time/Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Firmware . . . . . . . .
Instruction Manual Accessing the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Troubleshooting guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Serial Remote Control operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Connecting Serial Remote Control modules . . . . . . .
Instruction Manual Introduction Thank you for purchasing a StarTech.com SV1115IPEXT Server Remote Control. Using the Internet or your TCP/IP enabled network, you can now remotely monitor and control critical PC servers and workstations using an industry-standard Web browser or VNC client. Features • Supports industry-standard networking and management protocols (i.e.
Instruction Manual To use the optional dedicated WAN port • An additional straight-through Ethernet patch cable to connect the unit directly to a dedicated WAN/Internet connection StarTech.com part number: M45PATCHxxxx Configuration via serial port • 1 x Straight-through RS-232 serial cable with 9-pin DB9 male/female connectors StarTech.com part number: MXT100 –or— • 1 x Null modem RS-232 serial cable with 9-pin DB-9 female/female connectors StarTech.
Instruction Manual Installing the SV1115IPEXT Connecting the Unit to the Host Computer and Network Please note: It is important that multiple users not be connected to the same physical network.
Instruction Manual KVM cable as the male VGA connection you completed in the previous step. 5. Insert the connectors on the opposite end of the integrated KVM cable (female VGA monitor connector, keyboard, mouse) to the Video (IN), Host Keyboard, Host Mouse ports on the rear panel of the SV1115IPEXT as appropriate. 6. Using a Category 5 Ethernet patch cable, connect the LAN connector on the rear panel of the SV1115IPEXT to a network data jack (usually on a hub, switch, router, or pre-wired wall jack). 7.
Instruction Manual 4. Insert the female VGA connector on the opposite end of the integrated KVM cable to the Video (IN) port on the rear panel of the SV1115IPEXT. 5. Connect a USB Type A to B cable to the USB port on the rear panel of the KVM. 6. Connect the opposite end of the USB Type A to B cable to an available USB port on the managed computer. 7.
Instruction Manual Connecting a Local Keyboard, Mouse, and Monitor Reset Button DTE Serial R Port USB 1, 2, 3 Local Local Keyboard Mouse Local Video SV1115IPEXT has the capability to connect a local keyboard, mouse, and monitor to the host computer for maintenance and monitoring, allowing users to physically use the host computer as though SV1115IPEXT were transparent. If needed, the unit can be run through a typical KVM switch like any other computer.
Instruction Manual 2. From Mouse Properties, click on the Motion tab. 3. Make sure the Pointer speed bar is centered and Acceleration is set to None. Windows 2000 1. From the Control Panel, Click on Mouse. 2. From Mouse properties, click on the Motion tab. 3. Make sure that the Pointer speed bar is centered and Acceleration is set to None. Windows XP and Windows Server 2003 1. Go to Pointer Options and turn off Enhance Pointer Precision and ensure that the pointer speed bar is centered.
Instruction Manual will be displayed in its place (10.0.0.15 by default). Please make note of the assigned IP address, as you will need to enter it into your web browser to access the Web Interface. If static IP addresses are assigned, you will likely need to change the Net Mask, IP Address and other details, prior to connecting via your Web browser. If this is the case, connect a local keyboard (USB or PS/2) and press the Enter key.
Instruction Manual The information displayed for your own network may vary significantly from the data displayed in the image, but should supply (at minimum) three essential details: IP address, MAC address, and device (or machine) name for the computers and other devices connected to your network. The values for the SV1115IPEXT tested above are as follows: IP Address: 192.168.22.
Instruction Manual same IP address as the SV1115IPEXT before connecting it to the network, to avoid a conflict. Should an IP address conflict occur with another device on the network, power off the conflicting device or assign it another IP address before continuing the installation. If you are configuring more than a single SV1115IPEXT using the factory default settings on the WAN port, they cannot be connected to the network at the same time as they will use the same IP address.
Instruction Manual Using the Web Interface The Web interface is the most intuitive way to configure the SV1115IPEXT. Offering a Java-based VNC client that can be used to control the host computer from a remote location, as well as support for any industry-standard HTML Web browser. You can access the Web interface by opening your Web browser and entering the IP address of the SV1115IPEXT you wish to access/configure.
Instruction Manual Web Interface Introduction After the inital login screen, the screen will be divided into several sections, four of which will remain on the screen at all times while viewing the Web Interface: Name Tip Line Help area Main Menu Name: At the top of the screen, the name of the machine being controlled is displayed Tip line: The area directly below the Name indicates what function each selection from the Main Menu performs.
Instruction Manual Main Menu selections Please note: Some of the following items may not be present, based on assigned user privileges (i.e. non-admin users will not see any items under the Admin category.) The Home screen offers a Screen Thumbnail view of the controlled computer, as well as basic file transfer functions, Monitoring Information, System Identification and VNC Client options. The USB File Transfer function allows you to upload files to a virtual (emulated) USB drive.
Instruction Manual When emulating a floppy disk or RAMdisk, the data is stored in RAM on the SV1115IPEXT itself. In order to emulate a CD-ROM disk drive, a web server is required to provide the CD-ROM image data. The Web server must be accessible to the unit, which communicates with it constantly as data is needed. Floppy mode Choose the Format as floppy button to switch to floppy mode.
Instruction Manual except from the host. CD-ROM Web Server Requirements: • Data must be hosted on a web server that the SV1115IPEXT can access directly. • An image of a bootable CD-ROM disk can be used by the BIOS to boot an operating system. • The image file itself may be any size, but it will typically be less than 700 megabytes. Normally this file will be an ISO image (an ISO-9660 file system) but any disk image may be used. • Web server must support “byte ranges”.
Instruction Manual The Admin functions allow you to access all of the features you will need to perform an initial configuration of the SV1115IPEXT. Dynamic Host Configuration Protocol (DHCP) Automatic network configuration using DHCP is: Enabled/Disabled. This feature applies only to the LAN port on the rear panel, and is enabled by default. When enabled, the unit will automatically configure itself with an IP address when a DHCP server is present.
Instruction Manual Ethernet Address (MAC Address) This is the Ethernet hardware address of this unit's LAN/WAN port. It is set at the factory and cannot be changed. You may need this number to configure your DHCP server. Ethernet Bridging When Ethernet bridging is enabled, the two Ethernet ports are virtually connected inside the SV1115IPEXT. Packets arriving on either port that are not meant for it will be forwarded out to the other port, when appropriate. IEEE-802.
Instruction Manual Other identification details These values are for information purposes. They are visible from the VNC client and via SNMP (if enabled). Location This string is sent as the system.sysLocation value over SNMP. It should describe the location of this system. Contact Name This string is sent as the system.sysContact value over SNMP. It should describe who to contact regarding this machine. Typically it includes an email address.
Instruction Manual Remember to enable RADIUS after configuring it. While RADIUS authentication is enabled, the locally defined accounts on the Server Remote Control unit will not be used, except for the SSH login. However, if a user name of the form “name.local” is given at the RADIUS prompt, the system will use “name”; check the password locally, and skip RADIUS authentication. Delete all local accounts to avoid this behavior.
Instruction Manual browser to download the required file. Save this file to disk and then upload it as described in the next section, Manual Upload. Manual Upload Enter the name of the firmware file that you downloaded from StarTech.com into the field provided (or use the Browse... button). Press Start Upload and wait until a successful upload message is shown. NOTE: Remember the following during the firmware upgrade: • Do NOT turn off power to the unit before this operation completes successfully.
Instruction Manual changes, click Commit Changes to use the settings the next time the SV1115IPEXT restarts. To force the unit to restart immediately, click Restart Servers. Help Menu Provides an FAQ (Frequently Asked Questions) listing to assist you with the features and operation of the SV1115IPEXT. Site map Menu This menu provides a hyperlinked directory of each setting available on the Web configurator.
Instruction Manual exit the terminal session. If you changed the status of the Ethernet Bridging feature, you will also need to power the SV1115IPEXT on and off again to enable your changes. Accessing the VNC Interface There are three ways to communicate with the Server Remote Control unit in order to control the host computer: • Web interface: The integrated Web server includes a Java-based VNC client. This allows easy browser-based remote control.
Instruction Manual BGR233 encoding by default. If this flag is not set, you may see a garbled picture and the client will fail. The Unix versions of VNC require the flag -bgr233. For examples on using this flag, review the commands in the following section. SSH Tunnel (with Native VNC client) If you are using openssh, here is the appropriate Unix command to use, based on the default settings on a machine at 10.0.0.34: ssh -f -l admin -L 15900:127.0.0.1:5900 10.0.0.34 sleep 60 vncviewer -bgr233 127.0.0.
Instruction Manual When you initially connect to the system, a Welcome Window will appear, indicating which system you are controlling, what encryption algorithm was used and what key strength is currently in effect. Click anywhere inside the window to clear it, or wait ten seconds. Bribar Feature Along the bottom of the VNC screen is a dark blue bar with various buttons known as the bribar. Its purpose is to show a number of critical status values and to provide shortcuts to commonly used features.
Instruction Manual In/Ej: Insert or eject the emulated USB disk. Enabled only if the host recognizes the USB disk. R/W: Shows if the disk image is readable and/or writable. If the disk is readable, the R letter will be white. Whenever the host reads from the disk, the R letter will glow green for a few seconds. Whenever the host is writing to the disk, the W letter will glow for a few seconds. 8M: The type of USB disk selected is indicated here.
Instruction Manual The main menu window may be moved by clicking and dragging on the title bar. It can be closed by pressing Escape, or by clicking on the red X in the top right corner. Here is a guide outlining various fields from the Main Menu. Most of the functions operate immediately. Other functions require a response to a confirmation prompt first before performing the requested function. • Identification: Fixed text label that is defined by the user in the Web interface.
Instruction Manual • Disk Ctrl: Emulated USB disk control submenu. Shows status of floppy/Ramdisk or CD-ROM and permits easy “insertion” or “eject”. • KVM Menu: Generates the key sequence used to access the on-screen menu for an enterprise-class KVM switch. When these conventional KVM switches are combined with the SV1115IPEXT, this key makes accessing their built-in menu easier, especially from the Java client. This button will only be shown when an external KVM has been enabled via the web interface.
Instruction Manual test pattern for Color Offset calibration is not present on the screen, then the Color Offset adjustment is skipped. Changes/frame indicates the number of 16x16 blocks of video that are being sent, on average, for every frame of video. With a static image being displayed by the server, this number will be zero (shown as -nil-). Moving the mouse, for example, will cause the number to jump to about 2 or 3.
Instruction Manual refresh rates stress the video card's quality and do not provide any additional information or benefit. Noisy video cards • A digital KVM works by converting the analog video signals emitted by your video card into digital data. If there is noise on that signal, then it must also be digitized and sent over the network. Quality video cards, in our experience, offer better performance simply because they don't add analog noise. • Some external KVM switches generate video noise as well.
Instruction Manual deal of control over the settings if you wish. The Presets section contains up to sixteen different settings, plus the factory setting. If a number is highlighted, then that preset has been programmed with valid settings and may be used. Note that the Factory preset is always available. Simply click on the appropriate button and those settings will be restored. To save settings to a preset, click on the Save->Preset button in the Actions pane. The preset buttons will highlight.
Instruction Manual Disk Control Menu Aside from status information, there are only three buttons in this window. Insert and Eject will simulate that action, and only one option is enabled at any time, based on the current state of the emulated disk. USB Replug can be used to force the host to recognize the disk. It is not needed unless the host OS or hardware does not recognize it automatically.
Instruction Manual contact your local StarTech.com dealer. Connecting the SV1115IPEXT for IPMI Control You can use either serial port on the SV1115IPEXT to send IPMI access; your choice will determine the type of cable you will use to make the connection. The DTE Serial port on the front panel requires the use of a null modem serial cable. The DCE Serial port on the rear panel requires the use of a straight through serial cable.
Instruction Manual • Enable IPMI (Intelligent Platform Management Interface via serial port: select Enabled. • Select which serial port to use: select either Front serial port (DTE pin out) or Rear serial port (DCE pin out) based on how the SV1115IPEXT is connected to the IPMI serial port on the host computer. • Select baud rate to use: select a value from the menu between 9600 bps and 115,200 bps based on the configuration on the host computer’s IPMI settings.
Instruction Manual From the VNC interface: Click IPMI from the Bribar at the bottom of the VNC window Accessing IPMI Controls There are two ways to access power controls for the managed computer. The first is through the Home screen on the Web interface. The second is through the Bribar during an active VNC session. Once IPMI is enabled and functioning correctly, a set of controls will appear immediately under the thumbnail image of the host computer on the Home screen on the Web interface.
Instruction Manual increased security and flexibility in connecting with the host computer. Unlike the TCP/IP connection used with the standard Web configuration and VNC clients, the modem creates a one-to-one connection between the SV1115IPEXT and the computer you are using to manage the host computer that is essentially private, as it bypasses the public Internet completely.
Instruction Manual SV1115IPEXT and requires the use of a straight through serial cable. Rear Panel (DCE Serial port) Front Panel (DTE Serial port) Place the modem near the SV1115IPEXT and an available telephone jack. Connect the modem to the telephone jack, data cable, and power source according to the instructions in its documentation. The opposite end of the modem’s data cable should be a DB9 female serial connection.
Instruction Manual Click the Commit button to save your changes and activate the modem feature with the specified settings. Configuring the Remote Connection This section describes how to configure a typical Windows dial-up session to access the modem connection on the SV1115IPEXT. The instructions here relate to a Windows XP configuration; other versions of Windows are similar. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. • • • • • Open My Network Places from the desktop or the Start menu.
Instruction Manual remote machine (the one you dialed from) is automatically assigned the IP address 99.99.99.100 for the PPP session. This, and the IP address of the SV1115IPEXT, cannot be modified.
Instruction Manual Modem hang up. Resetting The connection has been closed or terminated unexpectedly. Timeout during login process. Giving up The PPP client connecting over the modem has waited too long to complete the authentication process or supplied an invalid user name and/or password. Modem init chat script failed The modem did not respond to the initialization string from the SV1115IPEXT. You may need to change the init string or verify the cabling and modem status.
Instruction Manual Configuring/Viewing Serial Remote Control Modules through the Web Interface Once you have one or more R-Port serial devices connected, you will able to configure and manage them through the Web interface. You may need to modify the default settings on SV1115IPEXT to match your various R-Port modules’ default configuration. Consult the documentation that came with your R-Port module to determine if you need to modify the default settings to complete the installation.
Instruction Manual attached R-Port modules. Advanced Configuration Using the Integrated SSH Shell In most cases, configuring the SV1115IPEXT to the same settings as the R-Port devices you are connecting should allow the devices to work with a minimum amount of configuration. However, you can also change the default settings on each R-Port device to fit your preferences and the needs of your application. If you click the Connect… button next to the device you want to configure, two new windows will appear.
Instruction Manual Under normal operations, this light should remain green. The R-Port connector on the rear panel also has an LED that mirrors the status of the light on the front panel. (Note: The rear LED status was reversed on some early units, where red=normal and green=fault. This does not affect operation in any way, but a green LED on the front panel and a red LED on the rear panel indicates that you have one of these units.
Instruction Manual will no longer generate a warning if that option is selected. Second, if you install the certificate from the SV1115IPEXT onto the host computer (see below) and if the unit is configured with a domain name ending in .com, .net, .org, .gov, .edu, .us, .ca, .uk, .jp, or .tw (i.e. remotecontrol.mydomain.net) then the warning should no longer occur.
Instruction Manual Remember to use either admin or a username created in the system as the user name you give your SSH client. If you see a warning about identity of host cannot be verified, and a question about saving the host's fingerprint, this is normal for the first time you connect to any machine running SSH. You should answer yes so that your SSH client saves the public key of this host and doesn't re-issue this warning. Certificate warning shown when connecting via HTTPS.
Instruction Manual Specifications General Specifications Maximum supported video mode Standard video modes supported Maximum power consumption Input Connectors Regulatory certifications 1600 x 1200 @85Hz 640x400 @ 85Hz 720x400 @ 85Hz 640x480 @ 60Hz, 72Hz, 75Hz, 85Hz 800x600 @ 56Hz, 60Hz, 72Hz, 75Hz, 85Hz 1024x768 @ 60Hz, 70Hz, 75Hz, 85Hz 1152x864 @ 75Hz 1280x960 @ 60Hz, 85Hz 1280x1024 @ 60Hz, 75Hz, 85Hz 1600x1200 @ 60Hz, 65Hz, 70Hz, 75Hz, 15 Watts (5VDC, 3A) Video In PS/2 Keyboard PS/2 Mouse USB ‘A’ x
Instruction Manual Specifications - Cont’d Supported Protocols Service Description Benefit SSH Secure Shell May be used to securely “tunnel” VNC and HTTP protocols. HTTP Web redirector (to Convenience server to redirect all web traffic to HTTPS) encrypted port.
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