KVM over IP with Virtual Media SV1107IPEXT
FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Instruction Manual Table of Contents Introduction ................................................................................... 1 Features.......................................................................................1 Package Contents........................................................................1 Hardware Requirements...............................................................2 Hardware Guide...........................................................................
Instruction Manual User Station Filtering – MAC Addresses......................................21 Custom SSL Certificates..............................................................21 User Management........................................................................22 Customization...............................................................................24 Firmware......................................................................................24 Using the SV1107IPEXT.......................
Instruction Manual Introduction The SV1107IPEXT Server Remote Control KVM over IP with Virtual Media capability enables simple management of remote servers from anywhere in the world, through remote administrative control, while providing a convenient way to monitor computers and servers over a network, or over the Internet.
Instruction Manual Hardware Requirements For best results, we recommend that the computers used to access the SV1107IPEXT control unit have at minimum a Pentium III 1 GHz processor, with the screen resolution set to 1024 x 768. • Browsers must support 128-bit SSL data encryption • Recommended Internet connection speed: at least 128 kbps • For the browser-based Windows Client, you must have DirectX® 7.
Instruction Manual Hardware Guide 1 2 3 4 Component 5 Description System Reset: Pressing and holding this switch in for more that three seconds performs a system reset 1 Reset Switch Restore Factory Default Settings: Power off the SV1107IPEXT, then press and hold the reset switch for at least 3 seconds while reconnecting power Please Note: This will not reset users or passwords ORANGE: Indicates 10 Mbps connection 2 10/100 Mbps LED 3 Link LED Flashes GREEN to indicate that a Client program i
Instruction Manual Hardware Guide - Cont’d 1 2 3 Component 4 Description 1 Power Jack 2 PC/KVM Port The connection for the cable that links the SV1107IPEXT to your computer 3 USB Console Port This is the connection for the local console cable (USB keyboard, monitor, and USB mouse).
Instruction Manual Computer Preliminary Setup Find your computer’s IP address and default Gateway by doing the following: 1. Click on Start, then RUN. 2. Enter CMD in the text box. 3. Click on [OK] or press the [Enter] key. 4. When the command line window opens, Type ipconfig, then press Enter: 5. Look for the heading that says Ethernet adapter Local Area Connection: 6. Write down the IP Address and Default Gateway. If the first three groups of numbers of your IP Address happens to be 192.
Instruction Manual SV1107IPEXT Preliminary Setup Connect the SV1107IPEXT and your computer to your network using the following diagram. This is a preliminary set up, so no other connections are needed. Ethernet Cable (Supplied) SV1107IPEXT Router Most home networks use automatic IP Addressing, and the SV1107IPEXT is provided with a default fixed IP address of 192.168.0.60. Therefore, to log in for the first time, you must have your computer and the SV1107IPEXT on the same network.
Instruction Manual Windows XP and 2000 1. Locate, and double-click on the Network Connections icon, within the Windows Control Panel. 2. Right-click on Local Area Connection (or Wireless network connection) 3. Select Properties. Under the General tab highlight Internet Protocol TCP/IP 4. Click on the Properties button. 5. Click on the Radio button titled Use the following IP address 6. In the top text block, labeled IP Address, Enter: 192.168.0.65. 7.
Instruction Manual SV1107IPEXT Initial Configuration 1. Open your web browser. You will get a Page cannot be displayed error message, this is normal. 2. In the Address line, type: http:// 192.168.0.60, then press Enter. 3. When the certificate windows pop up, accept them. 4. When the below screen appears, log into the SV1107IPEXT: User name: administrator (lowercase) Password: password (lowercase).
Instruction Manual 5. After logging in, click on the Network icon (shown below) along the top of the window. 6. Select Set IP Address manually (A static IP Address is preferred). The actual address you use is dependent on your network’s address range: As an example: In the preliminary set up, the IP Address noted is 192.168.1.16, so the IP Address you would enter would be 192.168.1.60 7.
Instruction Manual 8. For now leave the rest of the settings at their default values (they will be covered later). 9. Click on Apply, then Logout. The SV1107IPEXT will reset. (It is important to log out so the SV1107IPEXT will close the connection). Log out Apply Please Note: Change your computer’s IP address and Default Gateway back to the original settings as noted in the preliminary steps. If both of these values are obtained automatically, click on the radio button to restore your settings.
Instruction Manual Hardware Setup Warning! Please ensure that power has been removed from all devices that will be connected during the installation. You must unplug the power cords of any computers that support Keyboard Power On function. Installation To install the SV1107IPEXT, refer to the installation diagram on the following page: 1. Use the Console cable provided to connect the SV1107IPEXT’s Console port, to the local keyboard, monitor and mouse, they are color coded for identification. 2.
Instruction Manual Installation - Cont’d 3 6 2 1 5 4 12
Instruction Manual (Optional) Mounting to a Cabinet/Rack If you wish to mount the SV1107IPEXT in a server/storage rack/cabinet, using the included bracket: 1 1. (Figure 1) Remove the two screws closest to the rear panel of the SV1107IPEXT, on the base of the unit. 2. (Figure 2) Place the mounting bracket on the base, aligning the circular holes on the bracket with the holes left from the removed screws, positioning the bracket as shown.
Instruction Manual Normal Logon To operate the SV1107IPEXT from an Internet browser, begin by logging in. Open your browser and specify the IP address (assigned in the preliminary set up) of the SV1107IPEXT in the browser’s Address bar. 1. A Security Alert dialog box, similar to the one below, appears. Accept the certificate. If a second certificate appears, accept it as well. 2. When the SV1107IPEXT login page appears, provide a valid username and Password and click on Login.
Instruction Manual The SV1107IPEXT Main Screen appears: The Main Screen consists of Administration icons arranged horizontally across the top of the screen (see pg. 15), and Utility icons arranged vertically on the left side of the screen (described in table below). Utility Icons Apply Windows Client Java Log Apply: Saves the changes you make in the administration dialog boxes, but does not implement the changes, which go into effect when you enable Reset on exit (see Customization) and log out.
Instruction Manual Administration The icons arranged vertically on the left side of the screen (shown left) are linked to the administration utilities, which are used to configure the SV1107IPEXT. Your ability to make configuration changes depends on the permissions associated with your login information. Once you login, the General panel displays on the browser window shown below). It is the first of the Administration pages, and provides information about the SV1107IPEXT’s status.
Instruction Manual Network The Network dialog is used to specify the SV1107IPEXT’s network environment. Access Ports If a firewall is being used, the Administrator can specify (in the firewall set up) the port numbers that it will allow. When connecting to the SV1107IPEXT, users must specify the port number as part of the IP Address. If an invalid port number (or no port number) is specified, the SV1107IPEXT will not be found. (i.e 192.168.0.60 / 9000 for the Windows client, 192.168.0.
Instruction Manual IP Address The SV1107IPEXT can have its IP address assigned dynamically at bootup (DHCP), or can be given a fixed IP address. Please note: If you wish to access the SV1107IPEXT from the Internet, assign a static IP address as you will need to configure your router to forward the port to the SV1107IPEXT, and an IP address is the most reliable way to connect.
Instruction Manual the operability of the e-mail notification. An e-mail should be sent to the e-mail address specified in the To: field Please Note: This will only notify you if the SV1107IPEXT changes its address on your local network, it will not notify you if your external address changes. Security The Security page is used to control access to the SV1107IPEXT.
Instruction Manual Filtering To enable IP and/or MAC filtering, place a checkmark in the IP Filter Enable and/or MAC Filter Enable checkbox. There is a maximum of 100 filters allowed for each option. • If the include button is checked, all the addresses within the filter range are allowed access to the SV1107IPEXT. Addresses not specified within the filter will be denied access. • If the exclude button is checked, all the addresses within the filter range are denied access to the SV1107IPEXT.
Instruction Manual To delete a filter, select it and click Remove. To modify a filter, select it and click Edit. The Edit dialog box is similar to the Add dialog box. When it appears, simply delete the old address and replace it with the new one. User Station Filtering – MAC Addresses To add a MAC address filter click Add. A dialog box similar to the one below will appear: 1. Specify the MAC address in the dialog box, then click OK. Repeat this step for any additional MAC addresses you wish to filter.
Instruction Manual Enter the following command: openssl req -x509 -nodes -days 365 -newkey rsa: 1024 -keyout mycert.pem -out mycert.pem In order to use a custom SSL certificate, the created PEM file must then be uploaded through the web interface. Click on the Browse button, and locate the generated certificate file, then click on the Open button. The listing for the file will appear in the text box next to the Browse button.
Instruction Manual To delete a user profile, select it from the names displayed in the User List panel, and click Remove. The user’s name is removed from the User List panel. To modify a user profile, first select it from the list in the upper panel, then change the information that appears in the User Info dialog box. The Reset button clears all the information shown in the User Info fields. When you have made all your changes, click Update.
Instruction Manual Item Explanation User name A minimum of 6 and a maximum of 6 characters are allowed Password A minimum of 8 and a maximum of 16 characters are allowed. Confirm Password To ensure accuracy, you are asked to re-enter the password. The two entries must match. Description Additional information about the user that you may wish to include A check mark grants permission, no check mark denies permission to the profile being created or modified.
Instruction Manual Parameter Time out Control Explanation If the SV1107IPEXT does not receive any input from a computer that is accessing it with either client within the specified time, the connection terminates. Login failures allowed: Sets the number of consecutive failed login attempts permitted Login failure Login failure timeout: Sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures.
Instruction Manual 4. After the upload completes, click the Apply icon at the left side of the web page. 5. Enable the Reset on Exit checkbox on the Customization page. 6. Re-click the Apply icon at the left of the web page. 7. Click the Logout icon at the upper right of the web page to exit and reset the SV1107IPEXT. Using the SV1107IPEXT Start by accessing the unit through your local network, to verify the settings are correct and operate as desired.
Instruction Manual 3. Open a web browser on the remote computer. 4. Type in the IP Address you wrote down in step 6 of SV1107IPEXT Initial configuration for example http://192.168.1.60, then hit the enter key 5. You will be taken to the SV1107IPEXT Logon screen 6. Enter your user name and password in the spaces provided and click on Logon. This brings you to the SV1107IPEXT main screen. Using The Windows Client 1. After you log in, click the Windows Client icon.
Instruction Manual 2. When a connection to the SV1107IPEXT has been established, a screen similar to the one shown here will appear: After you click on the Switch button, the remote system appears on your monitor. You can work on the remote system via the screen displayed on your monitor, as if it were your local system. • You can move the window to any convenient location on your desktop by clicking on the title bar and dragging it.
Instruction Manual Please Note: • Due to network lag, there might be a delay before your keystrokes appear on the screen. You may also have to wait a bit for the remote mouse to catch up to your local mouse before you click. • Due to net lag, or insufficient computing power on the local machine, some images, especially motion images, may display poorly.
Instruction Manual Icon Function Exit from the Windows Client From left to right, these icons indicate the current Num Lock, Caps Lock and Scroll Lock state, respectively. When the corresponding icon is illuminated, the function is active. When connected, toggle the LEDs to set the correct state Please Note: You can move the control panel to any convenient location on the remote window’s screen, by clicking on the title bar, and dragging it.
Instruction Manual To customize a hotkey combination: 1. Highlight the Action, and then click Start. 2. Key in the Function keys (one at a time). The key names appear in the Key field as you press them. 3. When you have finished keying in your sequence, Click Stop. 4. Click Set. Repeat for any other actions you wish to change. 5. Click Close. Please Note: You can use the same function keys for more than one action, as long as the first key is not the same.
Instruction Manual Action Substitute Ctrl key Explanation If your local computer captures Ctrl key combinations, preventing them from being sent to the remote system, you can implement their effects on the remote system by specifying a function key to substitute for the Ctrl key. If you substitute the F11 key, for example, pressing [F11 + 5] would appear to the remote system as [Ctrl + 5]. Please Note: To invoke an action, you must press and release one key at a time.
Instruction Manual Option Screen Position Auto-Sync Usage Adjust the horizontal and vertical position of the remote computer window by clicking the Arrow buttons. Click Auto-Sync to detect the vertical and horizontal offset values of the remote screen and automatically synchronize it with the local screen. If the local and remote mouse pointers are not in sync, in most cases, performing this function will bring them back into sync. Please Note: This function works best with a bright screen.
Instruction Manual The Message Board The SV1107IPEXT supports two user logins, (only one user has control at a given time), which can possibly create access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with one other. Message board operation resembles that of an Internet chat program.
Instruction Manual • By default, messages are posted to all users. To post a message to an individual user, select the user’s name before sending your message. • If a user’s name is selected, and you want to post a message to all users, select All Users prior to sending a message. • If a user has disabled Chat, an icon is shown by the user’s name to indicate as such • If a user has occupied the KVM or the KM, its icon displays by the user’s name to indicate so.
Instruction Manual Show / Hide (User List): When you hide the User List, the User List panel closes. The button is shadowed when the User List is open Exit: Click to close the message board Please Note: Only users who are currently logged on can see the Message Board - it is not visible on the local monitor. Virtual Media The SV1107IPEXT’s Virtual Media feature allows a USB 2.0 device (Floppy drive, or Flash Drive), on a remote system, to act as if it were installed on the local server.
Instruction Manual From the remote computer click on the Virtual Media icon in the Windows Client Control Panel, this opens the Virtual Media Connection dialog box: Please Note: More than one USB mass storage device may be connected and recognized, but only the unit selected can be accessed. 1. Drop down the Physical Device list to select the appropriate drive. 2. After you have made your media source selection, click Connect [the Connect button changes to Disconnect].
Instruction Manual work, once your configuration has been proven, the Internet connection will be covered. To connect from your local network: 1. Ensure the “remote” computer is connected to your network. 2. Ensure the SV1107IPEXT is connected to your local network and to the local computer 3. Start the browser of your choice on the remote computer. 4. Type in http://192.168.1.60, and hit the enter key. 5. You will be taken to the SV1107IPEXT Logon screen.
Instruction Manual The Java Applet Toolbar The Java Applet’s toolbar provides utilities to help you control remote KVM operations. Please Note: The tool bar is hidden in the blank area at the bottom center of the screen, and appears when you move the mouse pointer over the area.
Instruction Manual Set Video Parameters: Clicking on this button brings up the Video Settings dialog box: Please Note: We recommend that you perform Auto sync immediately following connection, to ensure proper mouse synchronization. Keypad Since some local input keyboard combinations cannot be captured and sent to the SV1107IPEXT, the Keypad provides a one-click implementation of their actions on the remote system.
Instruction Manual Mouse Synchronization At times, the local mouse movement may lose sync with the remote mouse movement. You can try getting them back in sync with fast mouse synchronization by moving the mouse pointer down into the Java Applet toolbar. If that does not help, run Auto sync (as discussed on the previous page). 1. If Auto sync does not resolve the problem, the Mouse Synchronization function can get them back into sync.
Instruction Manual 5. When the front panel LEDs flash, disconnect the power adapter from the SV1107IPEXT. 6. Remove the jumper cap from J9. 7. Close the housing and reconnect the SV1107IPEXT power adapter and cables. 8. After starting back up, you can use the default Username and Pass word to log in. Please Note: Performing this procedure also returns all settings to their defaults. It will not remove Users or their passwords.
Instruction Manual 1. If you have assigned a static IP address to the SV1107IPEXT, this step can be skipped. The SV1107IPEXT features IP Change Notification, which will automatically send an e-mail to your preferred address, notifying you of the new IP Address. Fill out the form (contact your ISP if you are unsure of the information). After all information has been entered, press the Test button to ensure it works.
Instruction Manual If you are using Automatic addressing, click on the drop down arrow labeled Computer Name and select the SV1107IPEXT by name. 6. In the Ports to Open [TCP] space, enter 9000, 9002 (or the port numbers you chose) and set the schedule. Activate Port Forwarding by placing an X in the box on the extreme left. 7. Save your changes and restart the router. 8. When the router has rebooted, start your browser and enter your DYNDNS host name.
Instruction Manual Troubleshooting General Operation SV1107IPEXT is acting erratically: Press and hold the Reset button for at least three seconds My Virtual Media device is set to “read only” under Windows Vista™ and cannot be made writable: Due to Windows Vista™ security features, no data can be written to a Virtual Media device. Under Windows 2000/2003/XP you have the option to make the Virtual Media device read only or read / write The Java Applet Java Applet will not connect to the SV1107IPEXT 1.
Instruction Manual When I log in, the browser generates a CA Root certificate is not trusted, or a Certificate Error response The certificate name is not found on Microsoft’s list of Trusted Authorities. The certificate can be trusted. For mouse problems, see Additional Mouse Synchronization Procedures The Windows Client Windows Client will not connect to the SV1107IPEXT DirectX 7.
Instruction Manual Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following: Note: 1. These procedures are to be performed on the computers attached to the SV1107IPEXT ports (local) - not on the computer you are using to access the SV1107IPEXT (remote). 2.
Instruction Manual Windows XP / Windows Server 2003 / Vista™ Set the mouse speed to the middle position, then disable Enhance Pointer Precision (Control Panel −> Printers and Other Hardware −> Mouse −> Pointer Options).
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