Owner manual

Instruction Manual
166
Problem Resolution
When the remote server is running
Fedora the mouse pointer on the
remote server does not move,
whether I am accessing it from
the local console or a local client
computer.
If the remote server is connected with a
PS/2 cable, log into the SV1108IPEXT/
POW with a browser; open a viewer; on
the control panel set Mouse DynaSync
to Manual.
When I log in, the browser generates
a CA Root certicate is not trusted, or
a Certicate Error response.
1. The certicate’s name is not found on
Microsofts list of Trusted Authorities.
The certicate can be trusted.
2. You can eliminate this message by
importing a certicate issued by a
recognized third party
certicate authority.
After I import the site’s certicate, I
still get a message warning me about
the site when I log in.
Certicate security checking noticed a
certicate address mismatch – however
the certicate can be trusted. You
can click Continue to the website (not
recommended) to go on, or you can
disable mismatch checking.
Remote mouse pointer is out of step.
1. Check the status of the Mouse
DynaSync Mode setting. If it is set
to Automatic, change the setting to
Manual and refer to the
information provided.
2. If you are in Manual mode, use the
AutoSync feature, to sync the local and
remote monitors.
3. If that doesn’t resolve the problem,
use the Adjust Mouse feature to bring
the pointers back in step.
Part of remote window is o my
monitor.
Use the AutoSync feature, to sync the
local and remote monitors.
Virtual Media doesn’t work.
This problem sometimes arises on older
computers. Get the latest rmware
version for your mainboard from
the manufacturer and upgrade your
mainboard rmware.