Port Server Remote Control IP KVM with Virtual Media SV1107IPEXT DE: Bedienungsanleitung - de.startech.com FR: Guide de l'utilisateur - fr.startech.com ES: Guía del usuario - es.startech.com IT: Guida per l'uso - it.startech.com NL: Gebruiksaanwijzing - nl.startech.com PT: Guia do usuário - pt.startech.com For the most up-to-date information, please visit: www.startech.
FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Table of Contents Introduction .......................................................................................................................................................1 Features............................................................................................................................................................1 Package Contents......................................................................................................................................
User Management....................................................................................................................................21 Customization..............................................................................................................................................23 Firmware..........................................................................................................................................................23 Using the SV1107IPEXT..................
Introduction The SV1107IPEXT Server Remote Control KVM over IP with Virtual Media capability enables simple management of remote servers from anywhere in the world, through remote administrative control, while providing a convenient way to monitor computers and servers over a network, or over the Internet. The SV1107IPEXT Server Remote Control KVM over IP also offers the ability to transfer files to the server from a remote location, as well as the ability to upload files to a Virtual Media USB 2.
Hardware Requirements For best results, we recommend that the computers used to access the SV1107IPEXT control unit have at minimum a Pentium III 1 GHz processor, with the screen resolution set to 1024 x 768. • Browsers must support 128-bit SSL data encryption • Recommended Internet connection speed: at least 128 kbps • For the browser-based Windows Client, you must have DirectX® 7.
Hardware Guide 1 2 3 4 Component 5 Description System Reset: Pressing and holding this switch in for more that three seconds performs a system reset 1 Reset Switch Restore Factory Default Settings: Power off the SV1107IPEXT, then press and hold the reset switch for at least 3 seconds while reconnecting power Please Note: This will not reset users or passwords ORANGE: Indicates 10 Mbps connection 2 10/100 Mbps LED 3 Link LED Flashes GREEN to indicate that a Client program is accessing the devi
Hardware Guide - Cont’d 1 2 3 Component 4 Description 1 Power Jack The power adapter connection 2 PC/KVM Port The connection for the cable that links the SV1107IPEXT to your computer 3 USB Console Port This is the connection for the local console cable (USB keyboard, monitor, and USB mouse).
(Optional) Mounting to a Cabinet/Rack If you wish to mount the SV1107IPEXT in a server/storage rack/cabinet, using the included bracket: 1. (Figure 1) Remove the two screws closest to the rear panel of the SV1107IPEXT, on the base of the unit. 2. (Figure 2) Place the mounting bracket on the base, aligning the circular holes on the bracket with the holes left from the removed screws, positioning the bracket as shown. Then, replace the screws removed in step #1. 1 2 3.
Computer Preliminary Setup Find your computer’s IP address and default Gateway by doing the following: 1. Click on Start, then RUN. 2. Enter CMD in the text box. 3. Click on [OK] or press the [Enter] key. 4. When the command line window opens, Type ipconfig, then press Enter: 5. Look for the heading that says Ethernet adapter Local Area Connection: 6. Write down the IP Address and Default Gateway. If the first three groups of numbers of your IP Address happens to be 192.168.0, proceed to Hardware Set Up.
SV1107IPEXT Preliminary Setup Connect the SV1107IPEXT and your computer to your network using the following diagram. This is a preliminary set up, so no other connections are needed. Ethernet Cable (Supplied) SV1107IPEXT Router Most home networks use automatic IP Addressing, and the SV1107IPEXT is provided with a default fixed IP address of 192.168.0.60. Therefore, to log in for the first time, you must have your computer and the SV1107IPEXT on the same network.
Windows XP and 2000 1. Locate, and double-click on the Network Connections icon, within the Windows Control Panel. 2. Right-click on Local Area Connection (or Wireless network connection) 3. Select Properties. Under the General tab highlight Internet Protocol TCP/IP 4. Click on the Properties button. 5. Click on the Radio button titled Use the following IP address 6. In the top text block, labeled IP Address, Enter: 192.168.0.65. 7. In the center block, labeled Subnet Mask, enter: 255.255.255.0 8.
SV1107IPEXT Initial Configuration 1. Open your web browser. You will get a Page cannot be displayed error message, this is normal. 2. In the Address line, type: http:// 192.168.0.60, then press Enter. 3. When the certificate windows pop up, accept them. 4. When the below screen appears, log into the SV1107IPEXT: User name: administrator (lowercase) Password: password (lowercase).
5. After logging in, click on the Network icon (shown below) along the top of the window. 6. Select Set IP Address manually (A static IP Address is preferred). The actual address you use is dependent on your network’s address range: As an example: In the preliminary set up, the IP Address noted is 192.168.1.16, so the IP Address you would enter would be 192.168.1.60 7. Select Obtain DNS server address automatically: 8.
9. Click on Apply, then Logout. The SV1107IPEXT will reset. (It is important to log out so the SV1107IPEXT will close the connection). Log out Apply Please Note: Change your computer’s IP address and Default Gateway back to the original settings as noted in the preliminary steps. If both of these values are obtained automatically, click on the radio button to restore your settings. Reconnect the computer to your network, then connect the SV1107IPEXT into your system as described in the following section.
Hardware Setup Warning! Please ensure that power has been removed from all devices that will be connected during the installation. You must unplug the power cords of any computers that support Keyboard Power On function. Installation To install the SV1107IPEXT, refer to the installation diagram on the following page: 1. Use the Console cable provided to connect the SV1107IPEXT’s Console port, to the local keyboard, monitor and mouse, they are color coded for identification. 2.
Installation - Cont’d 3 6 2 1 5 4 Instruction Manual 13
Normal Logon To operate the SV1107IPEXT from an Internet browser, begin by logging in. Open your browser and specify the IP address (assigned in the preliminary set up) of the SV1107IPEXT in the browser’s Address bar. A Security Alert dialog box, similar to the one below, appears. Accept the certificate. If a second certificate appears, accept it as well. When the SV1107IPEXT login page appears, provide a valid username and Password and click on Login.
The SV1107IPEXT Main Screen appears: The Main Screen consists of Administration icons arranged horizontally across the top of the screen (see pg. 15), and Utility icons arranged vertically on the left side of the screen (described in table below). Utility Icons Apply Windows Client Java Log Apply: Saves the changes you make in the administration dialog boxes, but does not implement the changes, which go into effect when you enable Reset on exit (see Customization) and log out.
Administration The icons arranged vertically on the left side of the screen (shown left) are linked to the administration utilities, which are used to configure the SV1107IPEXT. Your ability to make configuration changes depends on the permissions associated with your login information. Once you login, the General panel displays on the browser window shown below). It is the first of the Administration pages, and provides information about the SV1107IPEXT’s status.
Network The Network dialog is used to specify the SV1107IPEXT’s network environment. Access Ports If a firewall is being used, the Administrator can specify (in the firewall set up) the port numbers that it will allow. When connecting to the SV1107IPEXT, users must specify the port number as part of the IP Address. If an invalid port number (or no port number) is specified, the SV1107IPEXT will not be found. (i.e 192.168.0.60 / 9000 for the Windows client, 192.168.0.60/9002 for the Java client.
IP Address The SV1107IPEXT can have its IP address assigned dynamically at boot-up (DHCP), or can be given a fixed IP address. Please note: If you wish to access the SV1107IPEXT from the Internet, assign a static IP address as you will need to configure your router to forward the port to the SV1107IPEXT, and an IP address is the most reliable way to connect.
Security The Security page is used to control access to the SV1107IPEXT. Overview IP and MAC Filters control access to the SV1107IPEXT based on the IP and/or MAC Addresses of the computers attempting to access the system. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes. The Login string lets the Administrator specify a string that users must include along with the SV1107IPEXT’s IP address when accessing the SV1107IPEXT through the Java Applet.
User Station Filtering – IP Addresses To add an IP Address filter: 1. Click Add. A dialog box similar to the one below appears: 2. Specify the filter address in the dialog box, then click OK. A second dialog box, similar to the one below, appears: 3. To filter a single IP address, key in the same address as the start IP Address. To filter a continuous range of addresses, key in the end number of the range. 4. After filling in the address, click OK. 5.
User Station Filtering – MAC Addresses To add a MAC address filter click Add. A dialog box similar to the one below will appear: 1. Specify the MAC address in the dialog box, then click OK. Repeat this step for any additional MAC addresses you wish to filter. To delete a filter, select it and click Remove. To modify a filter, select it and click Edit. When the dialogue box appears, simply delete the old information and replace it with the new information.
Enter the following command: openssl req -x509 -nodes -days 365 -newkey rsa: 1024 -keyout mycert.pem -out mycert.pem In order to use a custom SSL certificate, the created PEM file must then be uploaded through the web interface. Click on the Browse button, and locate the generated certificate file, then click on the Open button. The listing for the file will appear in the text box next to the Browse button. Please verify that the correct location has been designated and click on Upload to upload the file.
To delete a user profile, select it from the names displayed in the User List panel, and click Remove. The user’s name is removed from the User List panel. To modify a user profile, first select it from the list in the upper panel, then change the information that appears in the User Info dialog box. The Reset button clears all the information shown in the User Info fields. When you have made all your changes, click Update.
Item Explanation User name A minimum of 6 and a maximum of 6 characters are allowed Password A minimum of 8 and a maximum of 16 characters are allowed. Confirm Password To ensure accuracy, you are asked to re-enter the password. The two entries must match. Description Additional information about the user that you may wish to include A check mark grants permission, no check mark denies permission to the profile being created or modified.
Parameter Time out Control Explanation If the SV1107IPEXT does not receive any input from a computer that is accessing it with either client within the specified time, the connection terminates. Login failures allowed: Sets the number of consecutive failed login attempts permitted Login failure Login failure timeout: Sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures.
5. Enable the Reset on Exit checkbox on the Customization page. 6. Re-click the Apply icon at the left of the web page. 7. Click the Logout icon at the upper right of the web page to exit and reset the SV1107IPEXT. Using the SV1107IPEXT Start by accessing the unit through your local network, to verify the settings are correct and operate as desired. Once the setup is confirmed on your local network, the final step will be to connect through the Internet.
Using The Windows Client 1. After you log in, click the Windows Client icon. Please Note: You must have DirectX 7.0 or higher installed on your computer. Some browsers may not allow the client to run directly in their window. If this is the case, you will be asked to Save to disk; direct the file to be downloaded to a convenient location (such as the desktop), then with the browser still open, double-click on the downloaded application.
Please Note: • Due to network lag, there might be a delay before your keystrokes appear on the screen. You may also have to wait a bit for the remote mouse to catch up to your local mouse before you click. • Due to net lag, or insufficient computing power on the local machine, some images, especially motion images, may display poorly.
Icon Function Exit from the Windows Client From left to right, these icons indicate the current Num Lock, Caps Lock and Scroll Lock state, respectively. When the corresponding icon is illuminated, the function is active. When connected, toggle the LEDs to set the correct state Please Note: You can move the control panel to any convenient location on the remote window’s screen, by clicking on the title bar, and dragging it.
To customize a hotkey combination: 1. Highlight the Action, and then click Start. 2. Key in the Function keys (one at a time). The key names appear in the Key field as you press them. 3. When you have finished keying in your sequence, Click Stop. 4. Click Set. Repeat for any other actions you wish to change. 5. Click Close. Please Note: You can use the same function keys for more than one action, as long as the first key is not the same.
Action Substitute Ctrl key Explanation If your local computer captures Ctrl key combinations, preventing them from being sent to the remote system, you can implement their effects on the remote system by specifying a function key to substitute for the Ctrl key. If you substitute the F11 key, for example, pressing [F11 + 5] would appear to the remote system as [Ctrl + 5]. Please Note: To invoke an action, you must press and release one key at a time.
Option Usage Screen Position Adjust the horizontal and vertical position of the remote computer window by clicking the Arrow buttons. Auto-Sync Click Auto-Sync to detect the vertical and horizontal offset values of the remote screen and automatically synchronize it with the local screen. If the local and remote mouse pointers are not in sync, in most cases, performing this function will bring them back into sync. Please Note: This function works best with a bright screen.
The Message Board The SV1107IPEXT supports two user logins, (only one user has control at a given time), which can possibly create access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with one other. Message board operation resembles that of an Internet chat program.
User List Panel Currently logged in users are listed in this panel. • Your name appears in blue, the other users’ name appears in black. • By default, messages are posted to all users. To post a message to an individual user, select the user’s name before sending your message. • If a user’s name is selected, and you want to post a message to all users, select All Users prior to sending a message.
Show / Hide (User List): When you hide the User List, the User List panel closes. The button is shadowed when the User List is open Exit: Click to close the message board Please Note: Only users who are currently logged on can see the Message Board - it is not visible on the local monitor. Virtual Media The SV1107IPEXT’s Virtual Media feature allows a USB 2.0 device (Floppy drive, or Flash Drive), on a remote system, to act as if it were installed on the local server.
From the remote computer click on the Virtual Media icon in the Windows Client Control Panel, this opens the Virtual Media Connection dialog box: Please Note: More than one USB mass storage device may be connected and recognized, but only the unit selected can be accessed. 1. Drop down the Physical Device list to select the appropriate drive. 2. After you have made your media source selection, click Connect [the Connect button changes to Disconnect].
5. You will be taken to the SV1107IPEXT Logon screen. Enter your user name and password in the spaces provided, then click on Logon. This brings you to the SV1107IPEXT main screen. 6. Click on the Java Icon. After a few seconds the remote server’s display appears as a window on your desktop. Navigation You can work on the remote system via the screen display on your monitor, as if it were your local system.
Please Note: The tool bar is hidden in the blank area at the bottom center of the screen, and appears when you move the mouse pointer over the area. The Tool Bar Icons and their functions are explained in the table below: Set Video Parameters: Launches the Video settings dialog box Keypad: Brings up the Keypad options Mouse Synchronization: Initiates the mouse synchronization process From left to right, these icons indicate the current Num Lock, Caps Lock and Scroll Lock state, respectively.
Set Video Parameters: Clicking on this button brings up the Video Settings dialog box: Please Note: We recommend that you perform Auto sync immediately following connection, to ensure proper mouse synchronization. Keypad Since some local input keyboard combinations cannot be captured and sent to the SV1107IPEXT, the Keypad provides a one-click implementation of their actions on the remote system.
Mouse Synchronization At times, the local mouse movement may lose sync with the remote mouse movement. You can try getting them back in sync with fast mouse synchronization by moving the mouse pointer down into the Java Applet toolbar. If that does not help, run Auto sync (as discussed on the previous page). 1. If Auto sync does not resolve the problem, the Mouse Synchronization function can get them back into sync. This is similar to the Mouse Synchronization feature of the Windows Client. 2.
Connecting From the Internet To simplify setup, disable your network firewall. Once you have connected to the unit from the Internet, restore your firewall. You will need to configure the firewall to pass through the ports selected for the Windows and Java clients (9000 and 9002 are the default ports). Because each router manufacturer / ISP / and Dynamic DNS service is slightly different, the following steps are general in nature and serve only as guidelines.
Login to your router’s setup and look for a page called Port Forwarding. it should look similar to this: 5. If a static IP address was assigned to the SV1107IPEXT, enter it in the space provided. If you are using Automatic addressing, click on the drop down arrow labeled Computer Name and select the SV1107IPEXT by name. 6. In the Ports to Open [TCP] space, enter 9000, 9002 (or the port numbers you chose) and set the schedule. Activate Port Forwarding by placing an X in the box on the extreme left. 7.
TroubleshootingGeneral Operation SV1107IPEXT is acting erratically: Press and hold the Reset button for at least three seconds My Virtual Media device is set to “read only” under Windows Vista™ and cannot be made writable: Due to Windows Vista™ security features, no data can be written to a Virtual Media device. Under Windows 2000/2003/XP you have the option to make the Virtual Media device read only or read / write The Java Applet Java Applet will not connect to the SV1107IPEXT 1.
The Windows Client Windows Client will not connect to the SV1107IPEXT DirectX 7.0 or higher must be installed on your computer Remote mouse pointer is out of Sync Use the Auto Sync feature to sync the local and remote monitors. See Additional Mouse Synchronization Procedures for further mouse settings. Part of the local window is off my monitor If Keep Screen Size is not enabled, use the Auto Sync feature to synchronize the local and remote monitors. The local screen is rotated 90° Enable Keep Screen Size.
Mouse Synchronization Procedures If the mouse synchronization procedures mentioned in the manual fail to resolve mouse pointer problems for particular computers, try the following: Note: These procedures are to be performed on the computers attached to the SV1107IPEXT ports (local) - not on the computer you are using to access the SV1107IPEXT (remote). In order for the local and remote mice to synchronize, you must use the generic mouse driver supplied with the Windows operating system.
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