Installation Guide

Find answers to frequently asked questions, installation education, and additional troubleshooting in the
Starlink App and the Support section of starlink.com.
INSTALLATION ENGLISH
Connect to WiFi
For Further Assistance
1. On your device, find and connect to the STARLINK network in your WiFi settings.
2. Once connected, a browser window will open prompting you to enter a new SSID (Network name) and password.
This step is optional but recommended.
3. You are now connected! Open the Starlink App to customize additional settings, check your connection, and more.
1. Open the Starlink App to check for any alerts, outages, or obstructions.
2. Check the WiFi router light.
3. Make sure everything is securely plugged in and there is no damage to hardware or cables.
4. Confirm you are at the correct service address listed on your account.
5. Power cycle Starlink by unplugging from power and then plugging back in.
6. If none of these works, contact Starlink Customer Support by logging into your account on starlink.com.
Solid light: Power connected.
No light: No power connected.
Can’t Get Online?
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STARLINK
WiFi
LED Light
Starlink
Power