Custom Products ITE (In-The-Ear), ITC (In-The-Canal), CIC (Completely-In-Canal), IIC (Invisible-In-The-Canal) O P E RAT I O N S M A N UA L
Table of Contents Overview ITE Overview ���������������������������������������������������� ITC Overview ���������������������������������������������������� CIC Overview ���������������������������������������������������� IIC Overview ���������������������������������������������������� 4 5 6 7 Preparation Batteries/Battery Indicators ������������������������������ 8 Insertion and Removal ������������������������������������ 11 Operation Power On & Off ������������������������������������������
Overview My hearing instrument is a/an: ITE (In-The-Ear) see page 4. ITC (In-The-Canal) see page 5. CIC (Completely-In-Canal) see page 6. IIC (Invisible-In-The-Canal) see page 7.
ITE Overview Features, Controls and Identification Your hearing instrument controls include: 1. Microphone 2. Battery compartment (on/off control) 3. Vent (optional) 4. Sound outlet (receiver) and wax protection 5. Multifunction button (optional) 6. Rotary volume control (optional) Your hearing instrument can be identified by: 7.
ITC Overview Features, Controls and Identification Your hearing instrument controls include: 1. Microphone 2. Battery compartment (on/off control) 3. Vent (optional) 4. Sound outlet (receiver) and wax protection 5. Multifunction button (optional) 6. Rotary volume control (optional) Your hearing instrument can be identified by: 7.
CIC Overview Features, Controls and Identification Your hearing instrument controls include: 1. Microphone 2. Battery compartment (on/off control) 3. Vent (optional) 4. Sound outlet (receiver) and wax protection 5. Multifunction button (optional) 6. Removal handle Your hearing instrument can be identified by: 7.
IIC Overview Features, Controls and Identification Your hearing instrument controls include: 1. Microphone 2. Battery compartment (on/off control) 3. Vent (optional) 4. Sound outlet (receiver) 5. Removal handle Your hearing instrument can be identified by: 6. Location of serial number 7. Side indicator R for Right, L for Left 8. White dot indicates the top of the hearing instrument.
Preparation Batteries Your hearing instrument uses a battery as its power source. This battery size can be identified by the orange (13), brown (312) or yellow (10) color code on the packaging. To insert or replace the battery: 1. Use the nail grip on the battery door. 2. Open the battery door gently and remove the old battery. 3. Remove the colored tab from the new battery. 4. Align the battery’s “+” sign (flat side of the battery) with the “+” on the battery door. 5. Close the battery door.
Preparation 1 2 3 4 5 9
Preparation Helpful Hints • NEVER FORCE THE BATTERY DOOR SHUT. This could result in serious damage; if the door will not close securely, check that the battery is inserted correctly. • Do not open the battery door too far or damage is likely to occur. • Dispose of used batteries immediately in the proper waste or recycling container. • Batteries vary in size and performance. Your hearing professional is your best source for lifespan estimates and verification that you are using the proper size and type.
Preparation Insertion and Removal To insert the hearing instrument: 1. Hold the instrument with your thumb and forefinger on the outer edges of the case. 2. Tilt your hand slightly forward and gently insert the canal tip of the instrument into your ear canal and rotate the instrument backward. Softly press the instrument into place with your fingertip. To remove the hearing instrument: 1 2 Grasp the instrument with your thumb and forefinger; gently rotate it as you pull outward.
Operation Power On & Off To turn ON: Insert a battery and completely close the battery door. Your instrument has a power‑on delay which may require a few seconds. You may hear a tone indicating that your instrument is powered on. To turn OFF: Open the battery door until the battery is no longer touching the battery contacts. User Controls Your hearing instrument’s user control may have been customized by your hearing professional.
Operation Assigned User Control Settings Volume Control Memory Change Mute Multiflex Tinnitus Level Short Press (Press and Release) Long Press (Press and Hold) Volume Control Power On Volume Level Your hearing instrument has been set to a specific volume level by your hearing professional. If sounds are generally too loud or too soft, please contact your hearing professional for advice and adjustment.
Operation setting. The next time you activate the user control, the volume will increase one step. Continue to activate the user control until you reach the desired loudness. NOTE: If 10 minutes or more have passed since the last volume change, the volume will automatically decrease before it increases.
Operation Rotary Volume Control Your hearing instrument may be equipped with a rotary volume control. Ask your hearing professional if you are not sure. To make volume adjustments, use your fingertip to rotate the volume control. Increase Volume 1. To make sounds louder, continue to rotate the control forward, toward your nose. 2. To make sounds softer, use your fingertip to rotate the control toward the back of your head.
Operation Memory Change Your hearing professional may create multiple memories within your hearing instrument. These additional memories can be accessed by activating the user control on your hearing instrument. If your user control is configured for memory changes, each time you activate the user control, the memory of your hearing instrument will increment through the available memories.
Operation Multiflex Tinnitus Level Control Your user control can also adjust the level of your Multiflex Tinnitus stimulus. Please refer to the section labeled Mutiflex Tinnitus Technology (on page 20) for further information. Directional Settings Your hearing instrument may have a directional microphone to help improve speech understanding in noisy situations. Ask your hearing professional about your particular directional settings.
Operation Automatic Telephone Memory and Automatic Telecoil These options activate the telephone memory automatically when used with a hearing instrument compatible telephone. To use, place the telephone receiver on your ear as you normally would and the hearing instrument will automatically select the telephone memory. It might be necessary to move the telephone receiver slightly to find the best reception.
Operation General Telephone Use Some hearing instruments work best by holding the phone close to, but not fully covering your ear. In some instances, if you encounter whistling (feedback), tilt the receiver at an angle until the whistling stops. Additionally, the hearing instrument in the non-phone ear (ear opposite the phone) may switch to a telephone setting to reduce background sounds. Your hearing professional can provide instructions and techniques for your specific needs.
Multiflex Tinnitus Technology Introduction Multiflex Tinnitus Technology can be used as a part of a tinnitus treatment program. Multiflex Tinnitus Technology plays a tinnitus stimulus through the hearing instrument. The tinnitus stimulus is programmed according to your hearing loss, and your hearing professional can adjust the settings of the tinnitus stimulus to meet your needs.
Multiflex Tinnitus Technology Up/Down Tinnitus Stimulus Control If your user control is configured as a dedicated up/ down stimulus control, each time you activate the user control, the stimulus level in your hearing instrument always changes in a specific direction (either up or down). For example, a short press and release may increase the stimulus level while a long press and hold may decrease the stimulus level in your hearing instrument.
Accessories Wireless Accessories* There are several wireless accessories that allow you to control and maximize the full potential of your hearing instrument. Available functionality includes: • Ability to adjust your instruments using a remote control. • Ability to transmit television audio directly to your instruments. • Ability to transmit remote microphone audio directly to your instruments. • Ability to transmit your cell phone conversation directly to your instruments.
Hearing Instrument Care Instrument Care Keep your hearing instrument clean at all times. Heat, moisture and foreign substances can result in poor performance. • Clean daily over a soft cloth to prevent damage from a fall to a hard surface. • Use a cleaning brush to clean debris from around the microphone, receiver and battery compartment. • Never use water, solvents, cleaning fluids or oil to clean your instrument.
Hearing Instrument Care Hear Clear™ Receiver Wax Guards Wax Guard The hearing instrument integrates disposable Hear Clear earwax protection. The innovative wax guards prevent earwax accumulation in the hearing instrument receiver. Custom Microphone Cover The custom microphone cover protects the microphone from wax and debris. Your hearing professional will instruct you on maintenance of the microphone cover. There are two sizes of custom microphone covers: one is small and one is large.
Guard Hearing Instrument Care Small Microphone Cover Microphone cover PKGS2603-01-EE-XX 81060-007 2/13 Rev. B © 2013 All Rights Reserved.
Guard Hearing Instrument Care Large Microphone Cover Microphone cover PKGS2605-01-EE-XX 81071-007 2/13 Rev. B © 2013 All Rights Reserved.
Hearing Instrument Care Service and Repair If, for any reason, your hearing instrument does not operate properly, do NOT attempt to fix it yourself. Not only are you likely to violate any applicable warranties or insurance, you could easily cause further damage. Should your hearing instrument fail or perform poorly, check the guide on the next page for possible solutions. If problems continue, contact your hearing professional for advice and assistance.
Hearing Instrument Care Troubleshooting Guide SYMPTOM Not Loud Enough Inconsistent Performance Unclear, Distorted Performance Dead 28 POSSIBLE CAUSES SOLUTIONS Low battery Replace battery Blocked earmold/tubing/ earbud Clean or replace wax guard as needed Hearing change Contact your hearing professional Debris buildup Clean both microphone and receiver with brush Low battery Replace battery Blocked earmold/tubing/ earbud Clean or replace wax guard as needed Low battery Replace battery
Tips for Better Communication Your hearing professional will recommend an appropriate schedule to help you adapt to your new hearing instrument. It will take practice, time and patience for your brain to adapt to the new sounds that your hearing instrument provides. Hearing is only part of how we share thoughts, ideas and feelings. Reading lips, facial expressions and gestures can help the learning process and add to what amplification alone may miss.
Tips for Better Communication For Your Family and Friends Your family and friends are also affected by your hearing loss.
Safety Information Safety Information INTENDED USE: An air conduction hearing instrument is a wearable sound-amplifying device intended to compensate for impaired hearing. Hearing instruments are available in multiple gain/output levels appropriate to treat hearing losses ranging from mild-to-profound. Your hearing instruments are designed to comply with the most stringent Standards of International Electromagnetic Compatibility.
Safety Information Your hearing instruments should be stored within the temperature and humidity ranges of -40oC (-40oF) to +60oC (140oF) and 10 to 95 percent rH. Your hearing instruments are designed to operate beyond the range of temperatures comfortable to you, from very cold up to 50oC (122oF).
FDA Information Required Information The following additional information is provided in compliance with U.S. Food and Drug Administration (FDA) regulations: WARNING TO HEARING AID DISPENSERS.
FDA Information The physician will refer you to an audiologist or hearing aid dispenser, as appropriate, for a hearing aid evaluation. The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs.
FDA Information For hearing professionals INDICATIONS FOR USE The Multiflex Tinnitus Technology is a tool to generate sounds to be used in a Tinnitus Management Program to relieve patients suffering from tinnitus. The target population is primarily the adult population over 18 years of age. The Multiflex Tinnitus Technology is targeted for healthcare professionals, which are treating patients suffering from tinnitus, as well as conventional hearing disorders.
FDA Information i. Visible congenital or traumatic deformity of the ear. ii. History of active drainage from the ear within the previous 90 days. iii. History of sudden or rapidly progressive hearing loss within the previous 90 days. iv. Acute or chronic dizziness. v. Unilateral hearing loss of sudden or recent onset within the previous 90 days.
FDA Information WARNING: There are some potential concerns associated with the use of any sound generating tinnitus therapy device. Among them are the potential for worsening of tinnitus, a possible change in hearing thresholds and possible skin irritation at the point of contact with the device. Multiflex Tinnitus Technology has been designed to minimize these concerns.
FCC Information REGULATORY NOTICES FCC ID: EOA-EXPCUSTOM IC ID: 6903A-EXPCUSTOM FCC NOTICE This device complies with part 15 of the FCC rules and with RSS-210. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
FCC Information Starkey Hearing Technologies 6700 Washington Ave. South Eden Prairie, MN 55344 USA Wm. F.
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0086 © 2015 Starkey Hearing Technologies. All Rights Reserved.
