mini BTE, BTE, Power BTE, Power Plus BTE (Behind-The-Ear) OPERATIONS MANUAL
Table of Contents Overview Features, Controls and Identification.................................. 2 Preparation Batteries.............................................................................. 4 Battery Indicators................................................................ 6 Tamper Resistant Battery Compartment............................. 6 Insertion and Removal Custom Earmold ................................................................ 8 Earbud or Eartip ..................................
Overview Features, Controls and Identification Your hearing instrument controls include: 1. Earhook 2. Microphone 3. Control surface: Volume and/or Memory control 4. Battery compartment (on/off control) 5. Side indicator Red is for right ear, blue is for left ear. 6. Tamper resistant battery compartment lock (BTE, Power BTE and Power Plus BTE only) Your hearing instrument can be identified by: 7. Location of serial number 8. Location of manufacturer’s name and model name Comfort Fit Solutions: 9.
Overview 1 2 3 9 7 Serial Number 00-000000 8 10 4 5 11 6 3
Preparation Batteries Your hearing system uses a battery as its power source. The battery size can be identified by the brown (312) or orange (13) color code on the packaging. My hearing instrument uses a: 312 Battery (mini BTE) – Brown 13 Battery (BTE, Power BTE, Power Plus BTE) – Orange To insert or replace the battery: 1. Use the nail grip on the battery door. 2. Open the battery door gently and remove the old battery. 3. Remove the tab from the new battery. 4.
Preparation 1 2 3 4 5 5
Preparation Battery Indicators An indicator will sound when the battery’s voltage is low. You have approximately 5 minutes* to replace the battery. An indicator will sound just before the battery stops working. * Actual time between low battery indicator and shut down will vary depending on environmental noise levels and brand of battery used. My hearing instrument has a tamper resistant battery compartment. See below.
Preparation Helpful Hints • NEVER FORCE THE BATTERY DOOR SHUT; this could result in serious damage; if the door will not close securely, check that the battery is inserted correctly. • Do not open the battery door too far or damage is likely to occur. • Dispose of used batteries immediately in the proper waste or recycling container.
Insertion and Removal Custom Earmold My hearing instrument uses: A Custom Earmold. See below. An Earbud or Eartip. See page 10. Insertion and Removal of Custom Earmold To insert the Custom Earmold and hearing instrument: 1. Hold the Custom Earmold with your thumb and forefinger on the outer side near the tubing. 2. Tilt your hand slightly forward and gently insert the canal tip of the Custom Earmold into your ear canal. 3. Rotate the Custom Earmold backward. 4.
Insertion and Removal 1 2 3 4 5 9
Insertion and Removal Earbud or Eartip To insert the Earbud or Eartip and hearing instrument: 1. Insert the Earbud or Eartip into your ear canal. 2. Gently wrap the BTE over your ear until it rests securely behind your ear. 3. Place the lock in the concha bowl of your ear.
Insertion and Removal To remove the hearing instrument and Earbud: 1. Remove the lock from the concha bowl of your ear. 2. Remove the hearing instrument from behind your ear. 3. Gently grasp the tubing at the opening of the ear canal and pull outward.
Insertion and Removal To remove the hearing instrument and Eartip: 1. Remove the lock from the concha bowl of your ear. 2. Remove the hearing instrument from behind your ear. 3. Gently grasp the tubing at the Custom Eartip and pull outward.
Insertion and Removal Helpful Hints • Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing care professional. • If an actual allergic reaction occurs, alternative earmold materials are available; contact your hearing care professional. • Severe swelling, discharge from the ear, excessive wax, or other unusual conditions warrant immediate consultation with a physician.
Operation On & Off To turn ON: Insert a battery and completely close the battery door. To turn OFF: Open the battery door until the battery is no longer touching the battery contacts. Your instrument has a Power-On delay and may require a few seconds to power on. You may hear a tone series indicating that your device is fully powered on.
Operation Control Surface: Volume and Multimemory Your hearing system features a Control Surface which adjusts multiple features depending on the setting. My Control Surface is set for: Sweep volume control. See Section A – page 16. Touch and Release volume control. See Section B – page 16. Automatic volume control. See Section C – page 17. Multimemory. See Section D – page 17. Sweep volume control and multimemory. See Section E – page 17.
Operation Section A – Sweep Volume Control Your volume control is a Sweep volume control. To make sounds louder, sweep your finger from B to A. Each sweep increases the volume one step until you reach the desired volume or the maximum setting. To make sounds softer, sweep your finger from A to B. Each sweep decreases the volume one step until you reach the desired loudness or the minimum setting.
Operation Section C – Automatic Volume Control Your hearing instruments have been set to a specific volume level by your hearing care professional. If sounds are generally too loud or soft, please contact your hearing professional for advice and adjustment. Section D – Multimemory Your hearing care professional can set up to four hearing memories for you. These additional programs are accessed by touching and releasing anywhere on the control surface.
Operation Touch and Release Volume Control Settings Your device will always power-on to the optimal volume setting determined by your hearing care professional. The minimum and maximum steps will have an additional tone following the beeps. Ask your hearing professional about your specific hearing programs.
Operation Telephone Use Your hearing instruments are equipped with tools to help you effectively communicate on the telephone. Ask your hearing professional about your telephone solution. My hearing instruments have the following telephone setting(s): Automatic Telephone. See below. Automatic Telecoil. See below. elecoil and Manual Switching. See page 20. T (Program #__________ ). Automatic Telephone and Automatic Telecoil: Place the telephone handset in a normal position and then shift it slightly back.
Operation Telecoil and Manual Switching Hearing instruments with a manual telecoil allow you to switch the devices to telephone mode when needed. Manually switched telecoils are activated by choosing the telecoil setting using the control surface. General Telephone Use Some hearing instruments work best by holding the phone close to, but not fully covering, your ear. In some instances, if you encounter whistling (feedback), tilt the receiver at an angle until the whistling stops.
Operation DISCLAIMER – Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones, indicating that the cell phone and hearing aid may not be compatible. According to the ANSI C63.19 standard (ANSI C63.
Operation Direct Audio Input (DAI) My hearing system is set up for DAI use. See below. My hearing system is not set up for DAI use. See page 24. Your hearing system has full direct audio input (DAI) capability. This allows you to connect your hearing system to an electronic sound source such as a wireless FM system, computer audio or an MP3 player. DAI can improve communication and sound quality when reverberation, distance and background noise compete with what you want to hear.
Operation To access, remove the battery with the DAI shoe attached: Hold the BTE and DAI shoe and press the lower part of the DAI shoe, then open the battery door. To remove the DAI shoe: Turn the BTE on the side. Grasp the BTE in one hand and the DAI shoe in the other. Gently bend at the seam between the DAI shoe and the hearing aid. There are many FM systems available to help improve communication in challenging environments. Ask your hearing healthcare professional about personal FM systems.
Hearing System Care Instrument Care Do your best to keep your hearing instrument clean at all times. Heat, moisture and foreign substances can result in poor performance. • Use a cleaning brush or soft cloth to clean debris from around the switches, microphone and battery compartment. • Never use water, solvents, cleaning fluids or oil to clean your instrument.
Hearing System Care My hearing instrument has: Standard Tubing. See below. Thin Tubing. See page 26. Standard Tubing Care 1. Separate the Custom Earmold from the BTE by gently pulling the tubing away from the earhook. – Use a soft, damp cloth or a cleaning brush to clean debris from the Custom Earmold. – Wash the Custom Earmold with warm soapy water. – Never use solvents. 2. Slide the Custom Earmold tubing onto the BTE earhook when completely dry.
Hearing System Care Thin Tubing Care 1. Unscrew the tubing from the tip of the hearing instrument. 1 2. Thread the cleaner through the tubing, starting at the end just removed from the hearing instrument, until it extends from the other end of the tubing. 3. Brush the debris off prior to removing the cleaner. 4. Clean the Earbud/Eartip with a dry cloth or brush. 5. If necessary, the Earbud/Eartip may be washed in warm, soapy water. Remove the Earbud/Eartip from the tubing prior to washing.
Hearing System Care Helpful Hints • The control surface on your hearing aid is very sensitive and is designed to work with a clean, dry finger. If your finger is sweaty, gloved or if you just applied lotion, the control surface may not react as well. • If you accidentally touch the control surface with a wet finger and your hearing aid does not react correctly, wipe your finger and the control surface with a dry cloth and try again.
Hearing System Care Helpful Hints (continued) • When not in use, remove the batteries completely; place your hearing instrument in the storage container and store: – In a dry, safe place. – Away from direct sunlight or heat to avoid extreme temperatures. – Where you can easily find them. – Safely out of reach of pets and children. Service and Repair If, for any reason, your hearing instrument does not operate properly, do NOT attempt to fix it yourself.
Hearing System Care Troubleshooting Guide Symptom Not Loud Enough Inconsistent Performance Unclear, Distorted Performance Dead Possible Causes Solutions Low battery Replace battery Blocked earmold/tubing/ earbud Remove blockage and clean Hearing change Contact your hearing care professional Debris buildup Clean both microphone and receiver with brush Low battery Replace battery Blocked earmold/tubing/ earbud Remove blockage and clean Low battery Replace battery Blocked earmold/tubing/
Tips for Better Communication Your hearing care professional will recommend an appropriate schedule to help you adapt to your new hearing system. It will take practice, time and patience for your brain to adapt to the new sounds that your hearing system provides. Hearing is only part of how we share thoughts, ideas and feelings. Reading lips, facial expressions and gestures can help the learning process and add to what amplification alone may miss.
Tips for Better Communication • Develop realistic expectations of what your hearing instruments can and cannot do. • Better hearing with hearing instruments is a learned skill combining desire, practice and patience. For Your Family and Friends Your family and friends are also affected by your hearing loss. Request that they: • Get your full attention before beginning to speak. • Look at you or sit face-to-face in a quiet room.
FDA Information Required Information The following additional information is provided in compliance with U.S. Food and Drug Administration (FDA) regulations: WARNING TO HEARING AID DISPENSERS.
FDA Information The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs. If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program.
Limited Warranty LIMITED WARRANTY: This Limited Warranty provided by Starkey Laboratories, Inc. (“Starkey”), to you, the original purchaser of a Starkey hearing instrument, covers your new hearing instrument when sold by a hearing professional authorized by Starkey.
Limited Warranty WHAT THIS LIMITED WARRANTY DOES NOT COVER: Batteries, earmolds, accessories, or damage to your hearing instrument caused by misuse or neglect, accident, unauthorized alteration, or failure to provide reasonable and necessary maintenance and cleaning.
Notes 36
Notes 37
A global hearing technology company headquartered in Eden Prairie, Minnesota, U.S.A. Starkey Laboratories, Inc. 6700 Washington Avenue South Eden Prairie, MN 55344-3476 800.328.8602 www.starkey.com © 2011 Starkey Laboratories, Inc. All Rights Reserved. 84985-000 7/11 BKLT0259-00-EE-ST Rev.
