Operation Manual
19
Operation
Use the following keypad buttons to 
remotely adjust your hearing aid settings. 
SYMPTOM POSSIBLE CAUSES SOLUTIONS
Hearing system 
not responding 
to telephone 
command
Telephone keys not 
emitting beep tones
Consult telephone 
operator’s manual to 
enable beep tones
T²notunlockedprior
to command
Press ** and listen for 
uniqueT²indicator
Telephone too far 
from hearing system
Bring telephone closer 
to hearing system 
microphone
Incorrect key command
Press ** to wake then 
press 2 or 8 to increase 
or decrease volume or 
4 or 6 to change programs 
if device has multiple 
programs
Hearing system 
responded but 
won’t respond to 
later command
T²automatically
“sleeps” 20 seconds 
after last command
Press ** to wake then 
press key that corresponds 
to desired action
Troubleshooting Guide
Volume   
Memory 
Memory 
Press 2 times to  
wake/sleep
Mute
Volume 










