Operations Manual

Safety Information | 23 22 | Troubleshooting
Troubleshooting
SYMPTOM POSSIBLE CAUSES SOLUTIONS
LED is slowly
pulsing green
or blue, but
no streamed
sounds are
heard in the
hearing aids.
Hearing aids are
not within wireless
range.
Move closer to Remote
Mic +.
Hearing aids are not
paired with Remote
Mic +.
Follow steps in Pairing with
Hearing Aids section.
No incoming audio
signal is available.
• Turn on the electronic
audio source.
• Unmute or increase
volume on electronic
audio source.
• Ensure loop or FM system
is present.
LED is solid
red.
Possible error
condition.
Turn off Remote Mic +, wait
30 seconds, and then turn
it on.
Input Mode
LED is rapidly
blinking.
Something is absent
from current audio
source.
Attach line-in cable, attach
FM receiver, or reestablish
your Bluetooth connection.
Input Mode
LED is not
illuminated.
Input Mode LED
is turned off to
conserve battery
power.
Press Input Mode button to
illuminate the Input Mode
LED.
Desired Input
Mode not
available.
Something is
missing from desired
input.
Attach line-in cable, attach
FM receiver, or reestablish
your Bluetooth connection.
Unable
to pair
with more
than one
Bluetooth
device.
Remote Mic +
is already in an
active Bluetooth
connection.
Follow steps in Pairing with
Bluetooth Devices section.
Safety Information
Required Information
Waste from electronic equipment must be handled according
to local regulations.
Instructions for Disposal of Old Electronics
Starkey Hearing Technologies encourages, and your local community laws may
require, that your Starkey Hearing Technologies Remote Microphone + be disposed
of via your local electronics recycling/disposal process.
The below instructions are provided for the benefit of disposal/recycling
personnel. Please include this manual when disposing of your Remote Mic +.
For Disposal/Recycling Personnel Only
This product contains a Lithium Ion Polymer battery. To remove this battery:
• Power off the Remote Mic +.
• Pry apart the housing halves with a small screwdriver.
• Cut the battery wires from the circuit board to prevent accidental shorting.
• Pry the battery away from the housing using a wide flat blade.
Intended Use
The Remote Mic + is an accessory to a 2.4 GHz wireless air conduction hearing aid.
It is intended as a wireless transmitter of sound from a variety of audio sources to
air conduction hearing aids. When worn by a distant speaker in noisy environments,
it functions as an assistive listening device. It also connects to loop signals, FM
signals when an Europin FM receiver is attached, analog line-in audio, and standard
Bluetooth audio.
The Remote Mic + is classified as a Type B applied part under the IEC 60601-1
medical instrument standard.
The Remote Mic + is designed to comply with the most stringent Standards of
International Electromagnetic Compatibility. However, it is still possible that you may
experience interference caused by power line disturbances, airport metal detectors,
electromagnetic fields from other medical devices, radio signals and electrostatic
discharges.
The Remote Mic + is designed to be cleaned with a damp cloth moistened with
soapy water.